Billing and Accounts Receivable Manager (8 month Contract)

Company Description

Are you ready to be a big part of something big?

At carsales, we’re all about making buying and selling a great experience. Since 1997, we’ve been evolving with the new economy to help people choose how they move today and tomorrow.

When it comes to your career, we want to offer meaningful opportunities that empower you to make a lasting impact. But for that to happen, we strive to feel small, small enough to stay agile, learn across teams, and connect authentically with each other.

With a vision to be the global leader in online vehicle marketplaces, we’re transforming how people buy and sell across the world. We discover new ideas and bring them to life. We continue to grow, and we continue to evolve—and we’re not afraid to take bold steps to get there.

We embrace hybrid working—combining the flexibility of remote work with the energy and connection of in-person collaboration. We champion flexibility and offer a range of policies and leave options to support your wellbeing.

What’s on offer

• A place where you can move your career forward, where you’ll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world. 
• We’re proud to be recognised as one of Australia’s Best Workplaces™ by Great Place to Work®, a Family Friendly Workplace and a WORK180 endorsed employer for women.
• The support of a highly engaged, high-performing team including a leadership team that you’ll actually have face time with. 
• 24 weeks paid parental leave for primary caregivers, four weeks paid secondary caregivers leave and paid family & fertility planning leave.

Job Description

Contract Term

This is an 8-month fixed-term contract, with the potential to convert to an ongoing position depending on business needs.

Position Purpose

The Billing and Accounts Receivable Manager leads carsales' end-to-end billing and collections function across all ledgers and entities, ensuring customers are billed accurately and on time and cash is collected in line with agreed terms. The role leads a team of 10 and is the key finance partner to the Sales and Customer Service department on billing, credit and account matters.

Key Responsibilities

• End-to-end billing operations: Accountable for accurate and timely billing across all carsales ledgers and entities, including those absorbed as the business has grown.
• Accounts receivable and collections: Accountable for the full Accounts Receivable cycle, including collections, credit checks, credits, customer statements, cash application, and management of the debtor ledgers.
• People leader: Leads the Billing and Accounts Receivable function within the Finance department. Directly manages a team of 5 billing/AR specialists, with a further 5 indirect reports via the Billing Team Lead. Responsible for workload allocation, performance management, coaching and development, recruitment and succession.
• Customer disputes and resolution: Owns the investigation and resolution of all customer billing disputes end to end, including negotiating payment plans, alternative payment arrangements and out-of-court settlements.
• Debt recovery and legal escalations: Sole point of contact for carsales' external debt collection lawyers (C&G), instructing them on escalated recovery matters and managing those matters through to resolution. Primary owner of the external legal process where matters proceed to court, including court dates and any further legal action.
• Business partnering: Key finance contact for the Sales team on billing, credit and account matters, working across the business to resolve issues at source and support new products, ledgers and customers as they are onboarded.
• Process improvement owner: Leads the team in identifying and delivering billing and accounts receivable process improvements, driving efficiency, automation and accuracy, and embedding changes into ways of working.

Key Relationships

• Internal: Sales, Finance, Customer Service and the Billing and AR team.
• External: Customersm, C&G collections lawyers, external lawyers.

Qualifications

Selection Criteria:

• Minimum 7 years' experience in billing, accounts receivable or credit management, including at least 4 years leading a team.
• Strong ERP/finance system and Excel skills.
• Excellent communication, negotiation and stakeholder management skills, with high attention to detail.

Additional Information

A few other things we want you to know...

• As an equal opportunity employer, carsales welcomes applications from individuals of all backgrounds, identities, abilities, and life experiences. We are committed to fostering a diverse and inclusive workplace where everyone feels valued and supported.
• If you have a disability or require adjustments to participate fully in the recruitment process, please let us know - we’re here to support you.
• We understand the importance of work-life balance and offer flexible working arrangements, including part-time options. If you’d like to explore this, just ask during the process.
• We’re also a proud Circle Back Initiative employer, which means we commit to responding to every applicant.
• Successful candidates joining the carsales team will need to complete a National Police Record check and must have full-time Australian working rights.

So come and join our team - because every role is a big role in our plans to go big.