About the Role
As an Implementation Lead for Employee Transportation Services (ETS), you will own the journey of large enterprise clients from solution deep-dive through to the successful onboarding, launch and stabilization of managed employee commute programs across India and APAC.
You will act as the critical bridge between Sales, Product and long-term client success — closing mid-funnel deals through in-depth, customized demos, leading complex client integrations and pre-launch readiness, and ensuring a seamless transition from signed deal to a fully integrated, operating program.
You will partner with customers’ Transport, Admin, HR, Security, IT and Facilities teams, and with Sales, Operations, Product, Engineering, Safety, Customer Trust and Support teams internally, to deliver safe, reliable and cost-efficient commute solutions — from roster and route design through go-live and steady-state performance.
The role sits at the intersection of operations, program management and customer success, directly impacting service quality, customer satisfaction and revenue growth, and is pivotal to building a repeatable ETS launch engine.
What You’ll Do
Basic Qualifications
Preferred Qualifications
Ready to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
