Salesforce Senior Project Manager

Pierce Washington delivers Salesforce Revenue Cloud solutions to clients in the High Tech and Manufacturing industries. The Salesforce Senior Project Manager leads enterprise projects from discovery through implementation, combining project management and business analysis to deliver client solutions on time and within budget.

Responsibilities:

• Working closely with the Solution Architect, you will create and execute project work plans and revise as appropriate to meet changing needs and requirements
• Discovery workshops to gather, define, and document current and future state business processes and functional requirements
• Document requirements in the form of process flow diagrams and user stories
• Develop implementation estimates and plans for phases of the delivery lifecycle, including configuration, development, testing, training, communications, deployment, and post go-live support
• Design user story test scripts and participate in end-user acceptance testing
• Manage the day-to-day operational aspects of the project and scope, the overall client relationship and demonstrate respect and responsiveness to client needs
• Cultivate and manage highly functional teams comprised of Solution Architects, Consultants and Developers and client resources through all phases of an Agile Software Development Lifecycle (SDLC) to define and validate the technical approach, strategy and deliverables for the project
• Manage project deliverables, financials and schedule to ensure the project stays on track and drive implementation of the solution
• Monitor project status and assess risk in process, people and/or technology and adjust project plans to address accordingly
• Perform impact analysis for scope change requests and document changes to requirements
• Serve as an expert in Agile methodology to effectively apply our delivery methodology and enforce project standards
• Ensure successful completion of project deliverables, cost, and timelines
• Maintain a sense of ownership as it pertains to client satisfaction, company profitability and project team resource workload
• Provide clear and effective communication on risks, scope changes and an understanding of change management techniques and processes

Requirements:

• You are an experienced Salesforce Project Manager, who has experience managing enterprise level projects
• 4+ years of Salesforce industry experience in a consulting capacity as a Business Analyst and/or Project Manager working with the Sales Cloud and/or Service Cloud --- must have experience managing enterprise level projects
• 2+ years of hands-on experience managing Enterprise Salesforce CPQ projects that were at least 6 months in duration and included data migrations and integrations with ERP systems
• Proven expert in Agile SDLC project management theories, practices and methods
• Ability to serve as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs
• Experienced in executing gap analysis and requirements traceability matrices
• Excellent client-facing written and oral communication skills
• Ability to pivot and adapt in a fast-paced environment
• Ability to challenge, innovate, lead and drive projects to close
• Active Salesforce certifications or ability to achieve relevant certifications upon hire within first several months
• Bachelor's degree in business, computer science or information systems
• Experience with Salesforce org consolidation/migration projects a bonus
• Experienced with Visio, Jira, Confluence, Prodly, Copado, or similar tools desirable
• Experience in the High Tech or Manufacturing industries highly desired
• PMP certification is preferred
• Preferred Salesforce certifications: Administrator
• Experience in High Tech or Manufacturing industries highly desired