Principal Product Designer

VIA develops secure data exchange and trustworthy AI software for defense, public safety, and humanitarian organizations. The Principal Product Designer will own end-to-end design for VIA’s AI platform, translating complex technical architectures and customer challenges into intuitive, secure experiences while shaping product direction and design systems.

Responsibilities:

• Own end-to-end UX/UI design across VIA's product suite, including AI-native platforms, agentic workflow interfaces, multiplayer and collaborative data environments, and permission-controlled data sharing experiences
• Rapidly translate high-level workflows into low-fidelity mockups that give engineering teams something concrete to react to, reducing ambiguity and accelerating iteration
• Design for secure-by-default interaction patterns where data visibility, access control, and sharing are core UX constraints, not afterthoughts
• Collaborate with stakeholders to evaluate tradeoffs between technical complexity and user value, influencing roadmap direction
• Lead strategic design efforts for data-driven platforms, focusing on cohesive workflows and scalable systems rather than isolated screens
• Partner with Engineering to explore technical constraints, align on backend logic, and support thoughtful execution of complex features
• Translate technical requirements and security-focused constraints into clear, high-fidelity product concepts
• Transition seamlessly from high-level strategy and wireframing to the execution of prototypes, component documentation, and UI copy
• Champion the responsible leveraging of AI as a key aspect of our human-centered design process, helping to refine our AI-first design efforts
• Establish and evolve design patterns and principles that support long-term consistency and scalability across our technology suite

Requirements:

• 8+ years of product design experience, with at least 3 in complex enterprise or technical domains (AI platforms, cybersecurity, identity, or data-intensive systems)
• Technical fluency: You're comfortable working directly with engineering, reading system architecture, and designing within real constraints,  not around them. You can synthesize complex information quickly and influence product direction as a result
• Agentic and collaborative workflow experience:  You've navigated UX problems where multiple users or multiple agents interact with shared state, and you know how to make those flows feel clear, not chaotic
• Strategic curiosity: You are known for asking the right questions that uncover hidden technical problems or user needs in high-stakes environments
• Systemic thinking: You have a proven ability to design for complex workflows and security-focused systems where trust and precision are paramount
• Strong visual design sensibility: You have a keen aesthetic eye and can bring clarity and craft to complex, technical interfaces
• Design leadership and mentorship: You are a champion for design excellence and take an active role in scaling the team by mentoring designers, refining our internal processes, and elevating the quality of our collective output
• Self-motivated and passionate about leaving everything they touch better than how they found it
• Firm believers that people should love what they do and are eager to build a culture that enables them to do their best work
• Creative problem solvers who respectfully challenge the status quo in the pursuit of excellence
• People who lead discussions with curiosity and value diverse perspectives
• Eager to explore new ideas, understand the power of feedback, and constantly seek opportunities to grow and develop their skills
• Strong team players who thrive in collaborative environments and celebrate the success of others