Senior Business Analyst

Tripoint Solutions is hiring a Senior Business Analyst / Deputy Project Manager to gather and document business and technical requirements, improve processes, and engage stakeholders. The role supports software development teams and provides project management support to help deliver services to government customers.

Responsibilities:

• Become an expert in your supported application(s) understanding its features and functionality so that you can assist in the definition of new improvements, enhancements, and processes
• Interfacing with internal and external customer stakeholders at multiple management levels to identify their business and software needs through formal and informal stakeholder engagement; soliciting and helping determine business needs and interpreting them at a high level to document requests and requirements
• Facilitate meetings, ask probing questions to elicit requirements, understand the feedback to comprehend client responses to translate into documentable requirements, and capture action items and meeting minutes
• Documenting business and technical solutions in a variety of formats including business cases, operational & functional requirements, user stories, use cases, business process diagrams, mockups, wireframes, test cases/workbooks, and/or any other method necessary to communicate a potential solution to stakeholders
• Clarifying functional requirements and functional design during development of solution
• Communicate stakeholder requirements at various levels from high level to detailed
• Provide support for Developers, Testers, and client Stakeholders in the creation and implementation of requirement stories
• Review and edit documentation written by developers or other business analysts
• Test and validate software implementations
• Develop and update software documentation, such as User Guides, Design Documents, and Release Notes
• Develop process analysis and standard operating procedures
• Provide process and system diagrams using available tools
• Conducting analysis on customer requests to identify the proper scope of a solution and help leadership and technical resources determine tools and services to accomplish the request
• Working in project teams that develop software applications in a cloud environment; task coordination for developers to ensure that requirements are properly being interpreted and implemented according to stakeholders needs
• Process management, negotiating, influencing, and problem resolution
• Provide ad-hoc Program Management support to ensure the consistent and effective delivery of services by Contractor personnel to customers

Requirements:

• U.S. Citizenship is required
• Secret clearance is required
• Bachelor's degree in a related field
• 2-5+ years of relevant experience
• Excellent communication and writing skills
• Creating system and user documentation for process analysis and improvement
• Ability to manage multiple high-visibility, time-sensitive projects at once and prioritize accordingly