Business Systems Analyst II

Assurity is hiring a Business Systems Analyst II to connect business users with engineers and AI solutions, owning analysis from discovery through delivery. The role translates business needs into requirements, directs and validates AI-assisted work, leads testing and user acceptance, and supports delivered systems.

Responsibilities:

• Observing the work with business users, framing the real problem, documenting project and business requirements, and proposing system, AI, or automation solutions
• Running reaction sessions on working proofs of concept and turning feedback into the next iteration within hours or days, making scope and tradeoff calls and bringing in others for one-way doors
• Creating flow charts, decision tables, data mappings, AI-ready specifications, and documentation that give users and developers a shared understanding, and analyzing the impact of technical difficulties on design
• Writing acceptance criteria and confirming completed work directly with the users; and
• Managing scope, cost, and schedule of small to mid-size projects, translating functional specifications into development requirements, and coordinating solutions delivery
• Directing approved AI agents to generate and keep current requirements, decision tables, stories, acceptance criteria, data mappings, test plans, and validation queries from the working solution, providing clear intent, business context, constraints, and completion criteria and refining them as new information emerges
• Iterating prompts and knowledge sources and making small proof-of-concept changes directly with agents or n8n
• Confirming AI-produced analysis against business needs and with business users before it is used; and
• Recommending AI solutions that could improve a business process, recording material AI contributions, and following approved tool and data rules
• Creating test cases, which can include ad-hoc querying of SQL databases, and evaluation cases for accuracy, failure modes, and regression
• Developing and executing test plans, including automated regression tests and testing of RESTful APIs, Windows services, and database integrations, analyzing outcomes, and resolving differences to ensure project objectives are met
• Reviewing the test results of others as required; and
• Coordinating and leading user acceptance testing (UAT) and capturing the acceptance evidence needed to move a solution from test to stage and production
• Estimating and logging time daily, providing project status information to management and end users, presenting demonstrations of project functionality, and actively participating in meetings; and
• Baselining and reporting effort, quality, and adoption, including what did not work
• Supporting systems by reviewing and solving user questions and requests, including on-call rotation
• Contributing reusable templates, prompts, and context files and assisting Business Systems Analyst I staff; and
• Helping the combined team adopt and refine the accelerated delivery model and sharing what works
• Incorporating new industry developments, including AI capabilities, into future Company systems and keeping abreast of developments that could provide solutions to our business goals; and
• Maintaining skills through ongoing training and study, including AI fluency courses

Requirements:

• 2+ years of business analyst experience
• Hands-on experience directing AI agents on substantial analysis, documentation, or test-creation work, with sound judgment in validating the output, and a practical understanding of prompting, context, retrieval, evaluations, and AI failure modes
• Experience with Agile development and project management, including Scrum
• Experience with MS SQL databases (including SQL for data validation) and Mongo, and the ability to read API contracts and JSON
• Experience testing RESTful APIs, Windows services, and database integrations, using tools such as Postman, Swagger, BrowserStack, Playwright, or other automated test scripting, and creating and maintaining test suites
• Experience creating project charters, work summaries, and workflows in Lucid or a similar tool
• Strong analytical, troubleshooting, planning, facilitation, and decision-making skills, including making and defending decisions with incomplete information, and professional written and verbal communication
• Strong organizational skills to manage multiple tasks within the constraints of timelines and budgets, with business acumen
• Ability to thrive in a fast-paced remote team environment, to learn rapidly and master diverse technologies and techniques, and to learn a business domain quickly from its data, its code, and its users
• Talent required in values, work intensity, achiever, positivity, resourcefulness, command, relationship-extension, and exactness
• Bachelor's degree in a related field or equivalent experience
• Knowledge of Claude, Claude Code, Microsoft CoPilot or similar agentic tools; n8n; Git and GitHub; Azure DevOps or Jira; ability to read C#, Python or TypeScript
• Experience with decision tables and business rules, workflow and state-machine design, and human-in-the-loop review design
• Insurance or financial services experience, such as new business, underwriting, claims, or policy administration
• Relevant technical, analysis, cloud, insurance, or leadership certifications are beneficial