National Accounts Project Manager

Propelled Brands is hiring a National Accounts Project Manager to manage FASTSIGNS National Accounts sign projects from initial inquiry through completion. The role coordinates customers, franchisees, vendors, subcontractors, landlords, and internal teams to keep projects organized, on schedule, and within established requirements.

Responsibilities:

• Receive and review new project inquiries and orders through email, catalogs, purchase orders, and other channels
• Ensure all necessary project information is received and accurately documented
• Enter new jobs into the project management system and create scopes of work for new installs, build-and-ship projects, and service work
• Research and select qualified FASTSIGNS franchisees or subcontractors to perform surveys and complete project work
• Verify current vendor insurance coverage and issue purchase orders as needed
• Research applicable sign codes, municipal requirements, landlord criteria, insurance requirements, and property-use regulations
• Review site surveys and project requirements to identify signage locations, potential issues, and information needed to prepare accurate client proposals
• Request signage artwork from the FASTSIGNS National Accounts Art Department, ensuring customer brand standards and logo guidelines are met
• Review completed artwork for accuracy and coordinate revisions as needed
• Submit artwork for manufacturer, permitting, and installation quotes; follow up on outstanding estimates within established timeframes
• Compile estimates and prepare client quotes using established account margins; obtain approval when required
• Submit artwork to landlords for approval and coordinate revisions based on landlord feedback
• Create purchase orders for permitting, manufacturing, and installation, and follow up to ensure work remains on schedule
• Maintain accurate project statuses, notes, contact details, and supporting documents in the project management system
• Competitively bid projects as needed to support the best value for clients
• Ensure completed jobs are accurately marked in the system so the Accounting Department can invoice clients
• Follow up weekly on active jobs and sales quotes to support timely completion
• Assist National Accounts team members with project follow-up and other projects as needed
• Help develop and improve project-management tools, catalog selections, processes, and procedures
• Perform other related duties as assigned

Requirements:

• High school diploma or GED required
• General sign-industry knowledge
• Strong project-management, organization, time-management, and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work well under pressure, manage multiple priorities, and exercise sound business judgment
• Strong ethical conduct and customer-service mindset
• Project coordination and/or sign-industry experience preferred