NetIQ Identity Manager (IDM) Operations Engineer

Description:
Hybrid 3 days on site in Riverwoods, IL

Our client seeks a NetIQ Identity Manager (IDM) Operations Engineer to support and enhance an enterprise IDM environment. The engineer will maintain drivers, customize policies, administer workflows and forms, manage platform services on RHEL, and handle certificate lifecycle tasks. The role requires operational support ownership, including incident escalation and off-hours coverage for critical changes.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $70.00 to $75.00/hr. w2

Responsibilities:

• Diagnose, update, and optimize existing NetIQ IDM drivers. Troubleshoot synchronization errors, trace logs, and communication issues across connected systems.
• Maintain and modify DirXML rules, event transformations, schema mapping policies, and custom scripts using XPath, ECMAScript, and XSLT in NetIQ Designer.
• Manage and troubleshoot provisioning workflows, dynamic approval forms, and role assignments within Identity Applications (User Application).
• Administer the IDM engine, eDirectory backend, and connected services on RHEL. Monitor service health, manage daemons, and server performance.
• Track, renew, and install SSL/TLS certificates. Manage Java keystores and truststores and administer service accounts.
• Serve as escalation engineer for incidents, ticket queues, and batch reconciliation failures. Provide off-hours support for changes, patching, and production outages.

Experience Requirements:

• Hands-on administration and engineering with NetIQ Identity Manager 4.8 in an enterprise environment.
• Expertise managing and troubleshooting driver sets, including AD, Generic LDAP/OUD, Mainframe connectors (RACF, ACF2, or Top Secret), loopback, and custom interfaces.
• In-depth knowledge of NetIQ Designer, DirXML Scripting, Policy Builder, XPath, and ECMAScript.
• Experience designing, debugging, and modifying provisioning forms and approval workflows in Identity Applications.
• Strong RHEL command-line proficiency, including file permissions, systemd, and shell navigation.
• Direct experience with mTLS, CA-issued certificates, Java keystores (keytool), and secure socket configurations.
• Demonstrated diagnostic skills using DSTrace, driver traces, and system logs to isolate synchronization faults.

Recruitment Transparency Notice



Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (, ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
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About Eliassen Group:

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.

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