Location: Newark, CA or Casa Grande, AZ – Hybrid (2–3 Days Onsite per Week)
We are seeking an experienced Atlassian / Jira Administrator / Consultant to manage, configure, optimize, and support Atlassian tools, primarily Jira and Confluence. The ideal candidate will have strong hands-on expertise in Jira administration, workflow customization, automation, integrations, and user management, with the ability to collaborate with technical and business teams.
Administer and maintain Jira Software, Jira Service Management (JSM), and Confluence environments.
Configure and customize Jira workflows, issue types, screens, custom fields, permissions, and notification schemes.
Design and implement Jira automation rules to streamline business processes and improve productivity.
Develop and maintain JQL queries, dashboards, filters, and reports for project tracking and operational visibility.
Manage user access, roles, groups, and security permissions across Atlassian platforms.
Support Jira integrations with third-party tools, APIs, and enterprise applications.
Troubleshoot platform issues, optimize performance, and provide ongoing administrative support.
Partner with stakeholders to gather requirements and implement scalable Atlassian solutions.
Establish best practices for Jira governance, configuration management, and platform adoption.
Strong hands-on experience as an Atlassian Administrator, Jira Administrator, or Jira Consultant.
Expertise in Jira administration, workflow configuration, custom fields, permission schemes, and automation.
Proficiency in JQL, Jira dashboards, reporting, and Confluence administration.
Experience with Jira Cloud and/or Jira Data Center environments.
Understanding of REST APIs, integrations, and Atlassian marketplace plugins.
Strong troubleshooting, problem-solving, and stakeholder communication skills.
Ability to work independently and provide technical guidance on Atlassian best practices.
Experience with Jira Service Management (JSM), including service requests, SLAs, and ITSM workflows.
Experience with Atlassian Cloud migrations, upgrades, and platform optimization.
Familiarity with Agile/Scrum methodologies and enterprise project management practices.
Atlassian certifications are a plus.
Work Arrangement: Candidates must be available to work onsite in Casa Grande, Arizona, 2–3 days per week.
