Job Title: Billing Associate
Job Type: Full-time (Monday-Friday, 8:00 AM - 5:00 PM)

Qualifications:

High school diploma or equivalent
Strong communication skills with the ability to work both independently and as part of a team
Experience in customer service and familiarity with medical terminology is beneficial

Job Summary:
Discover a rewarding career at Arcare. We are seeking a dedicated, detail-oriented Billing Associate to join the Arcare team. In this role, you will be responsible for processing insurance claims, ensuring accurate coding of medical procedures, and following up on unpaid claims. You will also review patient bills, verify insurance information, and work directly with insurance companies to resolve billing issues. This position plays a vital role in maintaining the financial health of our healthcare facility by supporting timely and accurate reimbursements.

The ideal candidate will have strong organizational skills, a sharp eye for detail, and a commitment to supporting our patients’ financial journey with care and precision.

Key Responsibilities:

Plan and schedule the work required to process a claim.
Gather information about claims and set them down in a report that is then used to evaluate the associated account.
Review the claims submitted in order to ensure that proper guidelines have been followed.
Consult policy files to verify the information reported in a claim.
Authorize the appropriate payment or refer the claim to the claims auditor for a more thorough review.
Review new insurance cards and gain knowledge of member's policy.
Access personal information, demographics, and past claim histories to establish whether a patient's information is documented correctly.
Maintain a tracking and reporting system to ensure efficiency, accuracy, and timeliness of claims.
Other duties may be assigned.
Regular attendance at work is required.

About Arcare

Founded on the belief that healthcare is a right, not a privilege, Arcare exists to make comprehensive, high-quality care accessible to everyone, especially in rural and underserved communities. What began in the rural Arkansas delta has grown into a multi-state healthcare network, but our mission remains the same: Health for All. That mission drives everything we do, from accepting every patient, regardless of insurance status or ability to pay, to expanding access to care and improving health outcomes in the communities we serve.

We believe strong communities start with strong teams. We foster a supportive, collaborative environment where employees are valued, encouraged to grow, and empowered to make a meaningful impact through their work. We invest in our people by supporting professional development, encouraging leadership growth, and providing opportunities to build long-term careers within the organization. A healthy work-life balance and a predictable schedule are part of our workplace culture.

Whether caring for patients in the clinic, supporting operations behind the scenes, or serving communities through outreach and education, our teams are united by a shared purpose: delivering compassionate, accessible care that improves lives.

Arcare offers competitive pay and a strong company-paid benefits package for full-time employees, including:

· Work-life balance through a predictable schedule. Schedules are established early and rarely change, so employees enjoy a steady workweek rhythm.

· No routine nights or weekends for most positions. (Some clinical roles may have limited weekend coverage based on clinic needs.)

· Company-paid employee medical, dental, and vision insurance.

· Free care at any Arcare clinic for employees and covered family members enrolled in the Arcare health plan, starting the first day of your employment

· Company-paid life insurance and long-term disability coverage

· 96 hours of paid vacation time for full-time employees who work 40 hours per week. Accrual begins on the first day of employment.

· 96 hours of paid sick time for full-time employees who work 40 hours per week. Accrual begins on the first day of employment.

· Paid holidays, including one floating holiday and one birthday holiday to be used during the month of the employee’s birthday.

· 401(k) retirement plan with company matching up to 200% of the employee's contribution of up to 4% after one year of employment.

· Company-paid renewal of applicable licenses and certifications, subject to supervisor and HR approval based on the employee’s position and job duties.

· Possible Continuing Education reimbursement for current employees, subject to supervisor and HR approval based on the employee’s position and job duties.

Loan Repayment Opportunities

Many Arcare locations serve medically underserved communities. Eligible clinical team members may qualify for federal loan repayment programs through HRSA, including the National Health Service Corps Loan Repayment Program and the Nurse Corps Loan Repayment Program. Eligibility and award approval are determined by HRSA based on role, location, discipline, and program requirements.

Application Assistance:
If you need assistance with the application process, please email humanresources@arcare.net.

Equal Opportunity Employer:
Arcare is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Required degree: HIGH_SCHOOL

Travel (%): 10

Billing Associate

Key skills

About this role