Ready to help guitarists everywhere discover and experience better strings? ELIXIR Strings is seeking a Customer Success Partner – eCommerce Americas to accelerate profitable growth across Amazon, marketplaces, pure-play eCommerce, specialty music retailers, and omnichannel partners. In this role, you’ll own the growth agenda across key digital customers in the United States while helping expand our eCommerce business across Canada and Latin America. You’ll turn strategy into action—strengthening customer partnerships, improving the digital shelf, identifying opportunities in the data, and mobilizing teams to deliver measurable results.
We’re looking for an eCommerce leader who understands that winning online requires much more than managing an account. You see how search, content, merchandising, pricing, promotions, reviews, availability, retail media, conversion, analytics, and emerging AI-powered shopping experiences work together to influence what consumers discover, consider, and ultimately purchase. You combine commercial instincts with analytical problem-solving and practical execution, and you enjoy working collaboratively using LEAN principles to identify opportunities, simplify what matters most, and continuously improve performance.
Your leadership and influence will be critical to expanding ELIXIR’s digital footprint, deepening partnerships with key eCommerce customers, building repeatable growth playbooks, and positioning ELIXIR to win as digital commerce continues to evolve. If you’re energized by eCommerce, data, technology, consumer behavior, marketplaces, and growth—and you have a genuine passion for music—join us in shaping the next generation of ELIXIR Strings, a W.L. Gore & Associates business.
This is a remote position, and you can work from home in most locations within the United States. Candidates located within driving distance of Amazon in the Seattle area preferred.
Pay and Benefits:
This position offers a remote work arrangement in the country from which the Associate is employed. Eligibility is dependent on the responsibilities of the role and business needs, and the Associate must agree to comply with Gore’s work arrangement policies.
*Note: In the United States, restrictions exist for remote work from Alaska, Hawaii and Rhode Island.
What We Offer
Our success is based on the capability and creativity of our Associates, and we are proud to offer a comprehensive and competitive total rewards program that supports your everyday and helps you build your tomorrow.
We provide benefits that offer choice and flexibility and promote overall well-being. And in keeping with our belief that every Associate should share in the collective success of the enterprise; we provide a distinctive Associate Stock Ownership Plan in each country as well as potential opportunities for “profit-sharing”. Learn more at gore.com/careers/benefits
Gore is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, national origin, ancestry, age, status as a qualified individual with a disability, genetic information, pregnancy status, medical condition, marital status, sexual orientation, status as a protected veteran, gender identity and expression, and any other characteristic protected by applicable laws and regulations.
Gore is committed to a drug-free workplace. All employment is contingent upon successful completion of drug and background screening. Gore will consider qualified applicants with criminal histories, e.g., arrest and conviction records, in a manner consistent with the requirements of applicable laws.
Gore requires all applicants to be eligible to work within the United States. Gore generally will not sponsor visas unless otherwise noted on the position description.
