CWS Upstate Regional Director / 61129388

Posting number: 195035

Department: Department of Social Services

Division: Child Health and Well-Being

Job classification: Program Manager II

Posting type: Open

Categories: Community Services, Health Services, Social Services, Human Services, Community and Social Services

Summary

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you. 

Job Duties:

• The CWS Upstate Regional Director manages and guides County Operations of Child Welfare for a Region. Provides day to day direct supervision to County Directors and Adoption Administrators within region. Teams with State Office and Regional Child Welfare Divisions, Economic Services, Adult Advocacy Services and community partners in ensuring quality practice, continuous quality improvement of processes and performance, and collaboration among internal and external providers to promote the safety, permanency and well-being of children, youth and families.

• Assists the Child Welfare Operations director in effectively managing and promoting a safe culture within State and Region by creating a learning environment conducive to professional development and accountability to quality practice that promotes safety, permanency, and well-being and aligns with the mission, vision, and values of the agency.

• Provides direct supervision to County Director and Adoption Administrator within region. Meets monthly to conduct one on one coaching for practice improvement, assess support needed and leadership development.

• Manages outcomes by reviewing county and regional data to make informed decisions around identified practice patterns, caseloads, and procedural changes needed to move the Region towards best practice. Facilitates weekly huddles and monthly meetings with County Directors and Adoption Administrators to review practice patterns and data trends to improve practice and performance. Facilitates quarterly Leadership meetings with supervisors, program coordinators and deputy directors to engage in conversations and coaching sessions to facilitate practice improvements and leadership development. As requested, or needed, facilitates administrative staffing's to review practice across various program areas for needed improvements. 

• Manages system changes through intentional evaluation and re-evaluation of current processes and procedures; tracking, adjusting and streamlining efforts for practice improvement by monitoring strategic plans and initiatives within the region. Leads the County Directors in implementation of streamlined efforts and provides accountability metrics by which county performance will be monitored and measured. Coordinates and provides additional support  and accountability to counties and county leadership that are consistently under-performing in identified areas of practice. 

• Reviews county and regional data detailing retention and attrition patterns and develops strategies with County Directors and Adoption Administrations to recruit and retain top performing staff. Ensures positions are posted timely, hiring timely and communicates barriers/support needed to Child Welfare Operations Director.

• Maintains and promotes with staff an active routine of self-care and provides and pursues support when necessary to minimize the threat of secondary trauma to physical and mental health to self and regional staff.

• Team with EOC in planning needs for Region during emergency response and ensures county coordination of Red Cross Shelter duties/services as directed by EOC.

• Performs other related duties as assigned.

Examples of duties

A Bachelor's Degree and four (4) years of experience in any combination of social work, management, business administration, administrative services or public administration.

A Master's Degree or higher and two (2) years of experience in any combination of social work, management, business administration, administrative services or public administration

Qualifications

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

 Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments. 

 If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Child Welfare Services / Greenville County