RevOps Engineer
Remote Canada
Contract 4 months
About the Position
We are seeking a RevOps Data Admin (Contractor) to join our team, reporting to the Senior Director, Revenue Operations.
This contract role keeps our CRM Analytics (CRMA) dashboards and our Salesforce triage board running while we move reporting to Databricks. The company is leaning more on AI insights and a Databricks-based semantic layer, and our sales pipeline and dashboards need to align with that initiative. You will audit our existing CRMA dashboards and data sources, scope with stakeholders what moves, and work with Engineering to build and harden the Databricks versions. The engagement is an estimated 3-4 months, and your work removes a single point of failure in our sales and executive reporting.
Required Skills:
Responsibilities:
Own the Salesforce triage board: acknowledge and prioritize new requests within 1 business day, resolve routine requests within 2 business days, and agree timelines with RevOps for larger requests.
Process account and opportunity changes weekly and document the process so it can transfer to the backfill hire.
Keep the lights on for live CRMA dashboards and datasets: monitor refreshes, fix breaks, and QA data issues and discrepancies.
Partner with IT and Engineering on KTLO initiatives and health checks as needed.
Audit existing CRMA dashboards and data sources, and scope with stakeholders what to migrate so our sales pipeline and dashboards align with the Databricks-based semantic layer.
Build the Databricks equivalents of the dashboards that must move, in priority order, and work closely with Engineering to harden them and enable self-serve use.
