Location: Lansing, MI
Interview Process:
First round: MS Teams
Second round: In person in Lansing, MI
Candidates must join the virtual interview using a laptop and be prepared to share their screen if requested.
Seeking an experienced Project Manager to manage multiple complex IT enterprise projects. The ideal candidate must demonstrate strong communication and leadership skills, with the ability to work effectively at all organizational levels. The candidate should follow project management industry practices based on the Project Management Institute (PMI) framework.
Job OverviewThis position is for an experienced Program/Project Manager responsible for leading multiple Information Technology (IT) programs and projects supporting the Center for Shared Solutions (CSS) organization.
The projects and programs primarily involve complex enterprise initiatives related to the implementation and maintenance of IT Call Center solutions.
The selected candidate will be responsible for coordinating and completing projects, managing project teams, overseeing project activities, and ensuring successful delivery within established timelines, budgets, and scope.
Key ResponsibilitiesProvide enterprise-level program and project management to ensure projects are completed on time, within budget, and within scope.
Apply a thorough understanding of IT infrastructure technology and industry-standard processes related to IT infrastructure.
Define project scope, duration, resources, and costs, and determine the most effective approach to achieve project objectives.
Manage project scheduling, tracking, issue management, risk management, change management, and status reporting.
Follow the State Unified Information Technology Environment (SUITE) Project Management Methodology (PMM) and System Engineering Methodology (SEM), based on industry-standard PMI and SEI's CMMI frameworks.
Utilize project portfolio management tools, including Clarity and Azure DevOps, across projects.
Plan and coordinate work across project teams, design and implement project plans, and collaborate with IT managers and technical teams.
Independently plan and accomplish project goals using experience, professional judgment, and initiative.
Coordinate and oversee all aspects of project execution, including setting deadlines, assigning responsibilities, monitoring progress, and summarizing project status.
Prepare project status reports and communicate progress to upper management.
Establish structure and organization for managing complex project environments, emphasizing quality, productivity, and consistency.
Identify performance gaps and direct corrective actions to ensure project objectives are achieved.
Enterprise IT Project Management: 5 years of experience managing enterprise IT initiatives.
Project Management Methodology: 5 years of experience with the State of Michigan SUITE methodology or an equivalent project management methodology based on PMI.
Project and Portfolio Management Tools: 5 years of experience using tools such as Clarity and Microsoft Project.
Agile Methodology: 3 years of experience working in Agile environments.
Leadership and Communication: 10 years of strong leadership and communication experience. Ability to communicate effectively and work with stakeholders at all organizational levels.
Project Management Professional (PMP) certification.
ITIL certification.
Ability to work independently with limited supervision.
Strong initiative, judgment, and decision-making skills.
Experience managing multiple complex IT projects simultaneously.
Ability to coordinate cross-functional teams and technical resources.
Strong organizational, planning, reporting, and problem-solving skills.
Ability to manage competing priorities while maintaining quality and productivity.
Enterprise IT Project Management
Program and Project Management
PMI-Based Project Management Methodology
State of Michigan SUITE
Clarity
Microsoft Project
Azure DevOps
Agile Project Management
IT Infrastructure
Leadership and Communication
ITIL Certification
PMP Certification
Risk and Issue Management
Change Management
Project Scheduling and Tracking
Status Reporting
Resource and Budget Management
Call Center Solutions
System Engineering Methodology (SEM)
SEI CMMI Framework
