About this role

Role: Senior Lab Engineer

Collegeville, PA

Desired Competencies (Technical/Behavioral Competency)

Must-Have (Ideally should not be more than 3–5)

Strong troubleshooting skills across hardware, OS, network, and scientific instrument data flows.
End-User Computing/Desktop Support (Break/Fix ~80% workload).
Networking fundamentals (IP addressing, subnetting, OSI model, firewalls).
Active Directory.
Experience with validated systems (GxP) and documentation.

Good-to-Have

Responsibility of / Expectations from the Role

Maintain and support global computer infrastructure (~8000 PCs).
Image, onboard, and secure new computers and hardware.
Troubleshoot scientific instrument data flows and software issues.
Support scientists with incident management, user coaching, and access management.
Implement validated data backup solutions for laboratory analytical instruments.
Perform software testing and validation, technical documentation, and environment checks.
Provide D2D operations support and project-based contributions.
Collaborate using AGILE methods.

Job Description

2. Required Technical Skill Set:

Senior Lab Engineer

Key skills