Agile Delivery Lead

Title: Agile Delivery Lead (Facets Delivery Team)
Location: Eagan, MN
Duration: Longterm Contract

Position Summary
Looking to bring on a new Agile Delivery Lead / Scrum Master to support a large subset of my Facets Delivery team. This resource will organize and drive Facets Delivery efforts associated with the Enrollment, Correspondence, and Medical Management portfolios.

The ideal candidate:

• Is not an agile evangelist but one who can navigate a highly cross-functional and complex terrain with a delivery-first mindset.
• Has experience with healthcare enrollment processes and CMS

Bonus points if the candidate has worked with Facets, TriZetto Communication System (TCS), and/or Enrollment Administration Manager (EAM)

Please let me know if you have any questions on the role.

Your Responsibilities

• Lead cross-functional teams with a delivery-first mindset, creating clarity around priorities, commitments, dependencies, risks, and outcomes.
• Apply Agile values, principles, and practices pragmatically to plan, manage, and deliver solutions while adapting the approach to the needs of the team and organization.
• Partner closely with Product Owners, technology leads, business partners, and other stakeholders to translate strategy and business needs into clear, actionable delivery plans and priorities.
• Drive backlog health and readiness, ensuring teams maintain well-defined work, appropriate acceptance criteria, and shared understanding of the Definition of Ready and Definition of Done.
• Maintain visibility into delivery progress, milestones, dependencies, risks, issues, decisions, and action items, ensuring obstacles are addressed before they impact commitments.
• Proactively identify delivery risks and impediments, establish ownership, and drive issues through resolution or escalation.
• Facilitate effective planning, refinement, stand-ups, reviews, retrospectives, journey-mapping sessions, and other working sessions while ensuring ceremonies are purposeful and outcome-oriented rather than process-driven.
• Create an environment of accountability where teams understand commitments, communicate challenges early, and work collaboratively to achieve delivery outcomes.
• Adapt quickly to shifting priorities, emerging risks, changing business needs, and evolving delivery conditions while helping teams remain focused on the highest-value outcomes.
• Coordinate across teams, products, vendors, and organizational boundaries to identify and manage dependencies and ensure end-to-end delivery alignment.
• Ensure teams appropriately follow the Agile Life Cycle at the team or scaled level while applying sound judgment when delivery needs require flexibility.
• Demonstrate the ability to lead larger or more complex cross-functional products and initiatives. Product size, number of teams, organizational dependencies, business impact, and delivery complexity are considerations in the scope of the role.

Required Skills and Experience

• Demonstrated experience leading cross-functional teams through complex technology elivery.
• Strong delivery-management mindset with the ability to establish plans, manage commitments, identify dependencies, mitigate risks, and drive work through completion.
• Demonstrated adaptability and resilience when priorities, timelines, requirements, or organizational conditions change.
• Ability to bring structure and forward momentum to ambiguous or rapidly changing situations without waiting for perfect information.
• Strong ability to identify risks and impediments early and drive appropriate resolution, escalation, and decision-making.
• Ability to use data and delivery metrics to identify trends, communicate insights, and tell a clear story about team and initiative performance.
• Excellent stakeholder, relationship, and portfolio-management skills.
• Excellent written and verbal communication skills, including the ability to provide concise, transparent, and executive-ready delivery updates.
• Strong facilitation, analytical, problem-solving, and decision-support skills.
• Strong strategic thinking and business acumen with the ability to connect organizational strategy to team-level priorities and execution.
• Demonstrated ability to work effectively across organizational boundaries in a highly matrixed environment.
• Experience coordinating dependencies across multiple technology teams, business areas, vendors, or product groups.