Warehouse Floater and Backup Driver - Permanent Full-Time - Montreal QC

Company Description

We make shipping easier for Canadian businesses and entrepreneurs.

Since 2001, Chit Chats has helped small businesses and entrepreneurs ship across Canada and around the world with simple, affordable shipping solutions.

But we’re more than a shipping company. We’re a team of people who care about helping others succeed. We’re curious about how we can do things better, cheerful in how we show up, and always ready to help.

If you want to work somewhere your ideas matter, your teammates have your back, and the work you do helps Canadian businesses and entrepreneurs grow, you’ll fit right in at Chit Chats!

Job Description

The Warehouse floater position performs general warehouse work that involves the process of shipments, spot check, sort, consolidate load and document shipments with incredible accuracy and navigate our platform smoothly.  They switch from fulfillment where they are picking and packing and sorting inventory to back end processing where they process and sort shipments and greet customers and then to general warehouse work. You will ensure shipments comply with customs laws - our business depends on it.  You will also assist the fulfillment department when needed with picking and packing orders, receiving and sorting inventory

 It is important for our warehouse floater to connect with teammates and clients alike. In addition to being able to get your thoughts across clearly, we want you to listen to others, be curious and ask questions, display empathy and show an interest in others. 

You will collaborate with your teammates to find more efficient, cost-effective ways of doing things that are values-driven and aligned with our strategic anchors.

You work primarily out of our Montreal, QC location.

Responsibilities:

• Process shipments meticulously
• Consolidate shipments and bags on skids to maximize space on trucks
• Wrap and label skids according to business protocols to facilitate compliance checks
• Load and unload skids on/off trucks with the use of a pallet jack
• Conduct spot checks when necessary
• Maintain a clean and tidy warehouse and branch
• Process supply orders and inventory
• Pick and pack orders
• Receive and Sort inventory 
• Greet customers while representing Chit Chats’ brand and values.
• Offer consultative service, answer questions and make product and service recommendations.
• Process shipments meticulously including scanning, sorting and loading onto skids.
• Take inventory and place orders for supplies.
• Extra duties from time to time

Responsibilities to Team

• Follow company policies and procedures to a T.
• Follow compliance procedures
• Maintain a log of escalations and provide summary reports to management
• Helping teammates to ensure effective and low-cost procedures
• Maintain good communication between team members
• Extra tasks or projects from time to time

Back Up Driver (on-call as needed basis).
Responsibilities

• Safely transport client shipments on time
• Safely operate company vehicles
• Conduct inspection of vehicles for mechanical operation and/or safety issues 
• Review and Report daily/weekly/Monthly maintenance
• Immediately report defects/safety issues/maintenance needs, accidents or violations
• Document and log work/rest periods in accordance with regulatory requirements and/or company policies.
• Vehicles must be kept in a clean manner at all times, garbage and personal belongings must be removed at the end of each shift
• Ability to drive 3 ton and 5 ton trucks based on operational needs
• Comply with laws/ regulations as well as with company policies and procedures
• Load and unload vehicles as required
• Collect and verify delivery instructions and shipment manifest 
• Collect all supplies/returns and verify against daily route to ensure deliveries are made
• Ensure pick up and delivery are done timely and efficient manner
• Communicate delays with the dispatch officer in a timely manner
• Use Chit Chats platform and other technology deemed necessary by the company to complete the trip (i.e scan client batches, scan return batches).
• Work with supporting departments, such as compliance, branch staff,& warehouse staff  in order to successfully complete trips.
• Support branch staff with scanning and sorting for EOD departures. 

Responsibilities to Team

• Help assist the branches when they are short staff.
• Responsible to ensure full compliance with all company safety and risk management policies and procedures
• Open and close branches when needed.
• Follow company policies and procedures to a T.
• Follow compliance procedures.
• Contribute to a log of escalations and provide summary reports to management.
• Help teammates to ensure effective and low-cost procedures.
• Maintain good communication between team members.
• Extra tasks or projects from time to time.

Qualifications

• Must possess a valid drivers license and maintain it during the course of employment 
• Minimum three years commercial experience driving  
• Clean CVOR (must report any major infractions at time of hire).
• Working  knowledge of applicable truck driving rules and regulations
• Adaptability and foresight to handle unexpected situations (traffic, mechanical failure, weather conditions, etc.)
• Capacity for rapport and relationship building with supporting departments, partners and Border Officials 
• Willing to submit to background/drug checks as required and provide employment recommendations
• Ability to lift up to 50lbs

Additional Information

Total Rewards and Compensation:

• Hourly Wage Warehouse: Starting $18.75 per hour
• Hourly Wage Backup Driver: Starting $24.75 per hour
• Employer paid Group Benefits (Health, Dental and Vision; 80% coverage). After 3 months.
• Annual Year-End Bonus.
• Two weeks paid vacation
• Birthday leave (Paid)
• A rich GRSP plan eligibility after 3 months of employment
• This is a Permanent Full-Time position

We thank you for your application, but only those candidates selected for an interview will be contacted.

Please note that the successful candidate will be subject to reference and criminal background checks prior to employment.

As a federally regulated employer, Chit Chats Express fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.