• Oversees the execution of functional standards and QA best practices and provide technical assistance to the members squads and hive
• Responsible for the quality of the automation code repository where applicable.
• Drive technology strategy, technology stack selection, and implementation for a future ready technology platform, utilising architectural patterns such as microservices architecture, to achieve outcomes of highly scalable, robust, resilient, designed for failure, etc.
• Ensuring that the platform is designed and built on a stable and highly scalable infrastructure based on latest technologies and best practice, such as Cloud, DevOps, and Chaos Engineering.
• Determine the Test Strategy at the application level and is responsible in ensuring Test Strategy for every release is inline with app level test strategy
Technical Responsibilities
• Design, develop, and maintain automated test scripts using industry-standard tools and SCB genie framework. Collaborate with software developers, business analysts, and product owners to understand test requirements and acceptance criteria.
• Implement automated testing solutions for web, mobile, and desktop applications, including functional, regression, and performance testing.
• Execute automated test suites, analyze test results, and report defects to the development team.
• Integrate automated tests into the continuous integration and delivery pipeline to ensure rapid and reliable software releases.
• Monitor automated test execution and troubleshoot test failures to identify root causes and resolve issues.
• Maintain test automation frameworks and infrastructure, including version control, test data management, and test environment setup.
• Participate in code reviews, sprint planning, and retrospective meetings to provide input on testability, quality, and automation opportunities.
• Stay updated on emerging technologies, tools, and best practices in test automation and quality assurance.
Strategy
• Play a pivotal role in shaping the organization’s quality assurance strategy – automated testing practices will contribute to improving software quality, accelerating release cycles, and enhancing customer satisfaction.
• Thought leadership and evangelist on emerging technologies, evaluate new tools and techniques and implement best practices to enhance automation effectiveness and efficiency.
• Develop success metrics for the chapter – e.g. test coverage, defect detection rate, test execution time, and release frequency to track progress and evaluate the impact of automated testing on organizational goals.
• Empower the engineers within the subdomain with the right tools and practice to improve SDLC process efficiency - with focus on quality assurance, developer experiences, automation, and performance engineering, with speed, scalability, and stability in mind.
Business
• Experienced practitioner and hands on contribution to the squad delivery for their craft (Eg. Engineering).
• Responsible for balancing skills and capabilities across teams (squads) and hives in partnership with the Chief Product Owner & Hive Leadership, and in alignment with the fixed capacity model.
• Responsible to evolve the craft towards improving automation, simplification and innovative use of latest market trends.
• Trusted advisor to the business. Work hand in hand with the Business, taking product programs from investment decisions, into design, specification, and solution phases, all the way to operations on the ground and securing support services from other teams.
• Provide leadership and technical expertise for the subdomain to achieve goals and outcomes
• Support respective businesses in the commercialisation of capabilities, bid teams, monitoring of usage, improving client experience, and collecting defects for future improvements.
• Manage business partner expectations. Ensure delivery to business meeting time, cost and with high quality
Processes
• Adopt and embed the Change Delivery Standards throughout the lifecycle of the product / service.
• Ensure role, job descriptions and expectations are clearly set and periodic feedback provided to the entire team.
• Follows the chapter operating model to ensure a system exists to continue to build capability an performance of the chapter.
• Chapter Lead may vary based upon the specific chapter domain its leading.
• Define standards to ensure that applications are designed with scale, resilience and performance in mind
• Enforce and streamline sound development practices and establish and maintain effective governance processes including training, advice and support, to assure the platforms are developed, implemented and maintained aligning with the Group’s standards
• Ensure compliance to the highest standards of business conduct, regulatory requirements and practices defined by internal and external requirements. This includes compliance with local banking laws and antimoney laundering stipulations
People & Talent
• Accountable for people management and capability development of their Chapter members.
• Reviews metrics on capabilities and performance across their area, has improvement backlog for their
Chapters and drives continual improvement of their chapter.
• Focuses on the development of people and capabilities as the highest priority.
• Work closely with developers, product owners, and business analysts to understand requirements,
provide feedback on testability, and ensure comprehensive test coverage.
• Ensure that the organisation works in a proactive way to upgrade capacity well in advance and predict future capacity needs
• Responsible for building an engineering culture where application and infrastructure scalability is paramount for on-going capacity management with an aim to reduce the need for capacity reviews using
monitoring and auto-scale properties
• Empower the engineers so that they can provide economy of scale focused on delivering value, speed to market, availability, monitoring & system management
• Foster a culture of innovation, transparency, and accountability end to end in the subdomain while promoting a “business-first” mentality at all levels
• Develop and maintain a plan that provides for succession and continuity in the most critical delivery and management position
Risk Management
• Responsible for effective capacity risk management across the Chapter with regards to attrition and leave plans.
• Ensures the chapter follows the standards with respect to risk management as applicable to theirchapter domain.
• Adheres to common practices to mitigate risk in their respective domain.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Ensure that the organisation works in a proactive way to upgrade capacity well in advance and predict future capacity needs
• Responsible for building an engineering culture where application and infrastructure scalability is paramount for on-going capacity management with an aim to reduce the need for capacity reviews using
monitoring and auto-scale properties
• Empower the engineers so that they can provide economy of scale focused on delivering value, speed to market, availability, monitoring & system management
• Foster a culture of innovation, transparency, and accountability end to end in the subdomain while promoting a “business-first” mentality at all levels
• Develop and maintain a plan that provides for succession and continuity in the most critical delivery and management position
• Identify high-risk areas, prioritize test automation efforts, and implement effective testing strategies to minimize project risks.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Other Responsibilities
• Embed Here for Good and Group’s brand and values in WRB Technology team
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
People Leadership (for People Leader roles only)
• Team leadership: Set direction for the team, role‑modelling inclusive leadership and high standards of client focus, risk discipline and collaboration.
• Performance and conduct: Set clear expectations, remove obstacles to delivery, provide regular and constructive feedback, and reinforce expected conduct and standards.
• Coaching and development: Uplift the capability of the team by developing the skills, judgement, and experience required to perform effectively and progress in their careers over time.
• Thought Leadership and Market Positioning: Share sector, thematic and market insights with clients to strengthen strategic engagement and reinforce the Bank's market position. Partner with Industry, Product and Advisory teams to develop thought leadership content and client engagement initiatives.
Priority Skills
• Programming & Scripting
• Main Frame testing
• Automation Testing
• Banking domain knowledge
• Experience in global diverse organisation in building overall capability and technical expertise for 12+ years
• Leads min of 1-2 initiatives for the Hive
• Very good experience on Main Frame apps testing
• App SME and understands the test strategies to be deployed
• Experience in industry bench marking for technical skills
• Ability to articulate the overall vision for the Chapters and ensure upskilling of the organisation holistically
• Experience in identifying skill gaps and mitigate risks to deliverables
• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience).
• 12+ years of experience in software quality assurance, with a focus on test automation.
• Proficiency in programming languages such as Java, Python, or JavaScript.
• Hands-on experience with test automation tools and frameworks such as Selenium, Appium, Cypress, or Robot Framework.
• Strong understanding of software testing principles, methodologies, and best practices
• Experience with continuous integration and delivery tools such as Jenkins, Travis CI, or GitLab CI.
• Knowledge of version control systems (e.g., Git) and issue tracking systems (e.g., Jira).
• Excellent problem-solving skills and attention to detail.
• Effective communication and collaboration skills.
• Ability to work independently and as part of a team in a fast-paced environment.
We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.
Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.
Visit our careers website to learn more about us: www.sc.com/careers.
