Session Receptionist and Office Support

Title: Session Receptionist and Office Support

Hiring Range: $18.00-19.00 per hour

Agency: Div of Legislative Services

Location: General Assembly Building

Agency Website: https://dls.virginia.gov/

Job Summary

The Division of Legislative Services is currently seeking temporary, part-time office support for the upcoming legislative session. This position serves as a primary point of contact for members, attorneys, staff, visitors, and callers. The position requires excellent customer service, communication, interpersonal, organizational, and time-management skills, along with the ability to work effectively in a professional and fast-paced office environment. In addition to receptionist duties, this position provides general administrative and office support, including maintaining the copy and supply areas and assisting staff with copying and other office needs.

Essential Functions:

• Answer incoming telephone calls and direct callers to the appropriate staff member.
• Greet and assist members, attorneys, staff, visitors, and callers in a courteous and professional manner.
• Take and accurately relay telephone and email messages.
• Respond to general inquiries and provide appropriate information or assistance.
• Assist the administrator and other staff with general administrative duties as needed.
• Make copies, assemble documents, and assist attorneys and staff with copying projects when requested.
• Maintain the copy and supply room in a clean, neat, organized, and well-stocked condition.
• Monitor copiers and other office machines and ensure they are stocked with paper and necessary supplies.
• Assist with receiving, organizing, storing, and distributing office supplies.
• Assist with mailings and other office support functions.
• Maintain appropriate employee information, telephone extensions, and other office lists as assigned.
• Provide additional administrative support during the legislative session, including assisting with bill-related materials and document distribution.

Physical Requirements
This position requires the ability to lift and carry approximately 20–50 pounds. 

Required Skills/Abilities

• Comprehensive understanding of the Division’s telephone system
• Verbal and written communication skills to interact clearly with visitors and other Division staff
• Organization skills to keep accurate records and find important information quickly
• Time management skills to prioritize and complete a variety of tasks throughout the day
• Patience and listening skills to respond appropriately and interact positively with visitors
• Interpersonal skills to create a pleasant experience for all customers
• Excellent critical thinking skills

Education and Experience

• High school diploma or a General Educational Development diploma
• Experience as a receptionist, front office representative or similar role preferred
• An equivalent combination of training and experience may be used to meet the minimum qualifications

 

Contact Information

Name: Eleni Georgiou

Email: egeorgiou@dls.virginia.gov

 

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.