At Smartbox, our assistive technology empowers people with disabilities who experience speech difficulties to express themselves, connect with others, and live more independent lives.
We’re proud to be a global leader in augmentative and alternative communication (AAC), supporting people across the UK, US, Europe, and beyond. But what truly sets us apart is our people: passionate, collaborative, and driven by the impact our products have every day.
If you’re motivated by meaningful work and want to apply your technical expertise to something that genuinely changes lives, we’d love to hear from you.
We're looking for an experienced and passionate Assistive Technology Specialist to join our established UK team and help expand Smartbox's presence across the South West of England and Wales. This is more than a field-based specialist role. It's an opportunity to become a trusted partner to the people, families, clinicians, educators and organisations who rely on AAC every day.
You'll help ensure individuals with communication difficulties can access the right technology, training and support to unlock their potential. Whether you're delivering training in a school, supporting an assessment, collaborating with a multidisciplinary team, or sharing insights that influence future product development, your work will have a direct and lasting impact on people's lives.
This role is ideal for someone who combines strong AAC knowledge with a genuine passion for helping others. You'll join a highly skilled team of clinicians, trainers and assistive technology specialists who are united by a shared purpose: ensuring that no one is left without a voice.
As Smartbox continues to grow, you'll play an important role in increasing awareness of AAC solutions, building meaningful regional partnerships, and helping shape the future of communication support across your area. You'll have the freedom to manage your own territory, develop trusted relationships and contribute strategically to the wider success of the business.
You'll bring expert knowledge, enthusiasm and practical support to a wide range of environments, including homes, schools, healthcare settings and community services.
In this role, you will:
Deliver impactful AAC and assistive technology training that builds confidence and capability among professionals, families and communication partners.
Support assessments, demonstrations and implementation activities that help individuals access the right communication solutions.
Work collaboratively with multidisciplinary teams to understand complex needs and recommend appropriate technology.
Build strong relationships with schools, NHS services, therapists, local authorities and other key stakeholders across your region.
Champion Smartbox solutions and help more people benefit from life-changing communication technology.
Share customer insights and regional expertise with colleagues across product development, sales, marketing and training teams.
Represent Smartbox at industry events, networking opportunities and professional forums.
Contribute to continuous improvement by identifying opportunities to enhance customer experiences, services and products.
Help strengthen professional understanding of AAC and promote best practice across the sector.
You'll be working at the intersection of:
Specialist AAC clinical practice.
Education, healthcare, and social care collaboration.
Assistive technology and accessibility.
Training, relationship-building, and strategic growth.
User-centred innovation and real-world impact.
Every day is different. One day you might be supporting a child to communicate more independently in school. The next, you could be helping a healthcare team identify the most appropriate AAC solution for an adult with complex communication needs.
You'll see first-hand the difference your work makes, not through reports and statistics, but through real people finding their voice, building relationships and participating more fully in everyday life.
We're looking for a rare combination of specialist AAC expertise, relationship-building skills, curiosity and purpose-driven thinking.
Experience working within assistive technology, AAC or a closely related field.
Strong practical knowledge of AAC assessment, implementation and support.
Proven experience delivering training and professional development to clinicians, educators, families or support teams.
Excellent communication and interpersonal skills, with the ability to build trust and influence a wide variety of stakeholders.
A collaborative, proactive and customer-focused approach.
Strong organisational skills and the confidence to manage your own schedule in a field-based environment.
A commitment to continuous learning and keeping up to date with developments in AAC and assistive technology.
Based within the South West of England or a surrounding region, with willingness to travel throughout the area.
Assistive technology, AAC or accessibility-focused products.
Supporting schools, healthcare organisations and multidisciplinary teams.
Delivering training, coaching and knowledge-sharing activities.
Building long-term partnerships with regional services and stakeholders.
Customer implementation, adoption and ongoing support.
Translating complex technical information into practical, user-friendly guidance.
Purpose-driven work with real-world impact.
Collaborative and supportive culture.
Hybrid working and flexibility.
Opportunities to grow, lead and shape future products.
Strong benefits package + wellbeing support.
Dive into our website to uncover all the fantastic benefits waiting for you at Smartbox.
At Smartbox, we’re committed to creating a workplace where everyone feels valued, supported and able to thrive. We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds.
If there’s anything we can do to support you during the recruitment process, please feel free to let us know within your application.
We also aim to build sustainability into everything we do, from how we design our products to how we operate as a business.
If you’re excited by the idea of combining cutting-edge electronics engineering with real-world impact, we’d love to hear from you.
Apply now and help us ensure no one is left without a voice.
