Manager, Market Operations

Carvana seeks a Manager, Market Operations to oversee a broad range of market operations, including logistics, inventory quality, scheduling, registration paperwork, and customer and employee experience. The role also involves mentoring and training team members, community outreach, and taking on additional assignments as needed.

Responsibilities:

• Mom’s wear a lot of hats, they manage logistics, inventory quality, scheduling, registration paperwork, customer experience, employee experience, community outreach, and both mentoring and training programs
• It can be an autonomous job that requires good decision-making skills, but the growth potential is tremendous and you’ll always have a direct link to leadership at Carvana’s home office in Phoenix
• In return for your hard work, you'll have an opportunity to work at one of the fastest-growing and most creative technology companies around, helping us promote a life-changing product and develop a world-class team
• Other duties as assigned

Requirements:

• A Bachelor's degree from an accredited undergraduate institution
• At least five years of relevant experience in team leadership roles managing multiple employees
• Experience handling logistics
• An ability to operate in ambiguity with the grace of a gazelle…not the gazelle being hungrily chased by a lion, but the one bounding effortlessly through an open African savanna
• An appreciation for differences of opinion
• The savvy to manage employee and customer experience, as both will get messy at times, and to thrive in these situations by making interactions rewarding for all involved
• The skills to examine processes and develop creative solutions
• An understanding that things will change
• A willingness to roll up your sleeves, take on new assignments, and juggle many things at once
• Must be able to read, write, speak, and understand English
• The role is not eligible for visa sponsorship