This role is responsible for coordinating and facilitating the delivery and deployment of next generation Dell AI infrastructure while serving as a liaison between Dell site leadership, Dell deployment teams, and the customer. The role ensures smooth execution of rack delivery, placement, and coordination activities through strong onsite presence, daily communication, and accurate workflow tracking.
Key Responsibilities
* Maintain full-time onsite presence as a contracted Dell Technologies representative during standard business hours.
* Facilitate the delivery, staging, placement, and deployment of next-generation Dell AI racks.
* Act as a liaison between the Dell Site Lead and the customer to ensure alignment and clear communication.
* Serve as a customer-facing Dell representative for all onsite deployment-related activities.
* Coordinate rack deployment activities with Dell engineers, data center facility personnel, transportation carriers and end users.
* Provide daily deployment status updates to the Dell Site Lead and Dell Deployment Lead. Update and maintain workflow trackers, deployment logs, and documentation.
* Track progress, dependencies, and issues and escalate risks as appropriate to Dell leadership. Support resolution of onsite logistical or coordination challenges related to rack deployment. Such as oversee infrastructure deployment activities, including rack integration, server installation, GPU deployment, networking, validation, remediation, and commissioning
Required Qualifications
* Experience in project management, deployment coordination, or infrastructure delivery environments.
* Familiarity with Dell Technologies NVL72 AI Rack solutions is desirable; however, candidates without this experience will also be considered.
* Experience working in or supporting data center operations and rack deployments.
* Strong communication, organization, and stakeholder management skills.
* Ability to work independently while embedded onsite as a contractor.
* Comfort working directly with customers and technical deployment teams.
Work schedule must be flexible including nights and weekends
