Datacenter Technician

Job Title: Datacenter Technician

Job Location: Lincoln, NE

Job Type: Contract

Pay Range: $20.00hr - $25.00hr

Job Overview:

The candidate will serve as a Datacenter Technician responsible for maintaining inventory, performing hardware maintenance, and supporting server, network, and storage infrastructure. The role involves managing data center, MDF, and IDF operational environments, providing hands and feet support, and coordinating with cross-functional teams and vendors.

Responsibilities:

• Maintain Data Center inventory and manage spare hardware inventory.
• Update firmware, BIOS, and drivers on blade and rack servers.
• Coordinate with vendors for hardware issues, including sharing logs and escorting vendors within DC, MDF, and IDF facilities.
• Manage parts receiving, returns, and ER2 pickup scheduling.
• Perform server mounting, device rack, stack, un-rack, and rack movements.
• Manage network connectivity, labeling on racks and devices, and perform DC cleanup.
• Coordinate with Network, VM, Storage, Backup, Unix, and Logistics teams.
• Install and configure ATS and PDUs.
• Respond to customer queries, handle escalations, and troubleshoot technical issues.
• Provide Hands & Feet (H&F) support at Data Center, MDF, and IDF locations for remote teams.
• Perform Data Center, MDF, and IDF management, including access log management and regular walkthroughs following organizational guidelines.
• Manage and support DC, MDF, and IDF UPS systems, including replacing faulty batteries and coordinating HVAC and power management.
• Conduct site visits to address and validate ISP, fiber cut, and power issues.
• Participate in monthly and weekly generator testing.
• Provide H&F support for required INC, SCTASK, and CHG requests across data center equipment in local and remote facilities.
• Install, configure, and maintain Windows and Unix servers.
• Manage, troubleshoot, and build VMware environments (including ESXi 5.0, 6.5, 6.7, 7.0, vCenter, and SRM), including patching, uplifts, and migrations.
• Configure and deploy OEM hardware (Dell, IBM, Cisco UCS Blades), managing remote connectivity tools.
• Troubleshoot storage components including internal storage, attached storage, SAN switches, HBA, LUN mapping, RAID groups, and volume groups.
• Provide H&F support for backup devices and perform hardware replacements.
• Install, configure, and support network equipment, including large, medium, and small routers and switches, ensuring firmware is updated.
• Plan, communicate, and execute network environment changes in accordance with the established change management process.
• Work on pre-approved projects (PPH).

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• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities