NZ Casual Retail Sales Associate

Application Deadline: 28 November 2026

Department: New Zealand Retail

Employment Type: Seasonal - Part Time

Location: Hornby (NHO)

Reporting To: Hornby Manager

Compensation: NZ$24.60 / hour

Description

Key Responsibilities

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We would love to meet someone who is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy. 

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary  
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance  
•  You are entitled to up to 20 days of annual leave per year based on a 5-day work week. 
• Generous Colleague Referral Incentive  
• A stable, successful and supported environment
• Length of service awards