Director of Recording Solutions - North America

Description

AudioCodes is seeking a Director of Recording Solutions to drive revenue growth across North America by developing new business and expanding relationships with existing enterprise customers.

This is a specialized sales role for someone with direct experience in the enterprise recording industry. Candidates must have current or prior sales experience at a company that provides enterprise voice recording solutions, including compliance recording solutions, and must have personally sold these solutions to enterprise customers. Experience in telecommunications, UCaaS, CCaaS, contact center, or enterprise software is relevant only when combined with direct enterprise recording sales experience.

Responsibilities:

Business Development and Revenue Growth

• Own and drive revenue growth for AudioCodes Recording Solutions across North America.
• Identify, develop, and close new business opportunities while expanding existing customer relationships.

Strategic Account Management

• Build trusted advisor relationships with executive stakeholders.
• Develop account strategies that support customer needs and grow AudioCodes business.

Solution Based Selling

• Position AudioCodes Recording Solutions in terms of business outcomes, regulatory compliance, risk mitigation, and operational efficiency.
• Understand customer requirements and connect them to relevant recording solutions.

Partner and Channel Development

• Work with channel partners, system integrators, service providers, and strategic alliances to generate opportunities and support sales growth.

Sales Execution and Customer Engagement

• Lead complex sales engagements from discovery through negotiation, close, and account expansion.
• Conduct customer meetings, presentations, and seminars.
• Coordinate with technical and post sales teams to support customer requirements.

Market and Industry Expertise

• Serve as a Recording Solutions subject matter expert for customers, partners, and internal stakeholders.

What We Offer:

AudioCodes offers a comprehensive benefits package supporting health, financial well being, and work life balance. Benefits include medical coverage with an HSA option and company contribution, dental and company paid vision insurance, a Flexible Spending Account, an Employee Assistance Program, company paid basic life insurance equal to twice the employee’s salary, short term and long term disability coverage, voluntary life insurance, and a 401(k) plan with company matching. We also offer paid time off, sick leave, floating holidays, a flexible schedule, paid parental leave, tuition and travel reimbursement, and an employee referral program. Medical, dental, and vision coverage is available to eligible domestic partners.

About Us

 AudioCodes Ltd. (NASDAQ, TASE: AUDC) is a global leader in enterprise voice solutions and voice AI innovation. We help organizations unlock the full value of voice, transforming every conversation, whether human or AI, into a strategic asset that drives better business outcomes. Our portfolio spans voice connectivity, unified communications and contact center integration, and next-generation voice AI applications that enhance collaboration, automate workflows, and deliver real time insights. With over 30 years of global experience and trusted by 65 of the Fortune 100, AudioCodes powers the intelligent enterprise, connecting people, platforms, and data to move business forward. Certified for leading UCaaS and CCaaS environments, such as Microsoft Teams, Cisco Webex, Zoom and Genesys, our solutions provide universal interoperability that breaks down communication silos and unlocks organizational potential.

Requirements

Required Recording Industry Experience

• Current or prior sales experience at a company that provides enterprise voice recording solutions, including compliance recording, with direct experience selling these solutions to enterprise customers.
• At least five years of successful enterprise sales experience.

Additional Qualifications

• Strong understanding of Microsoft Teams, UCaaS, contact center, compliance, and enterprise voice environments.
• Ability to build relationships with and influence executive level stakeholders.
• Demonstrated success developing new business and managing complex sales cycles with multiple stakeholders.