IT Technician II #26-176

Posting number: 195175

Department: Department of Probation, Parole & Pardon

Division: IT Systems & Services

Job classification: Network Technician II

Posting type: Open

Categories: IT and Computers

Summary

Under general supervision, deliver Tier 2 technical support including installing, configuring, and troubleshooting network connectivity, desktop hardware, and software issues. Provide support of computer hardware, printers, operating systems, and digital communications. Act as a liaison between SCDPPPS business units and ITS customer service initiatives, focusing on the business application of IT hardware and software resources for the SCDPPPS end-user community. Collaborate with ITS management staff and other ITS sections to identify, create, and resolve end-user support issues. Position requires statewide travel to provide on-site technical assistance and support across multiple locations.

Examples of duties

A high school diploma and experience in information technology, electronics technology systems, or other related areas. An associate degree or bachelor's degree in a related field may be substituted for the required experience.

Qualifications

A bachelor’s degree and experience in information technology, electronics technology systems, or other related areas.

Supplemental information

Please note: This is an entirely on-site, in-office position.

SCDPPPS DISCIPLINARY ACTIONS ARE CONSIDERED DURING THE INTERVIEW PHASE.

Please complete the state application to include current and previous work history and education. A resume will not be reviewed to determine if an applicant has met the minimum qualifications for the position.

SCDPPPS IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER
The South Carolina Department of Probation, Parole and Pardon Services is committed to maintaining a workforce that is free of unlawful discrimination, including harassment on the bases of race, color, national origin, religion, age (40+) or disability, sex (including pregnancy, childbirth, or related medical conditions, sexual orientation, or gender identity).

THIS POSITION IS NOT ELIGIBLE FOR POLICE OFFICER RETIREMENT SYSTEM