Customer Service Representative (Remote)

Freightos is hiring a Customer Service Representative to support customers with freight bookings and shipping needs. The role involves responding to inquiries, providing shipment updates, maintaining customer records, and resolving basic booking and payment questions.

Responsibilities:

• Respond to customer calls and emails
• Assist with freight booking requests
• Provide shipping and delivery updates
• Maintain accurate customer records
• Resolve basic booking and payment inquiries

Requirements:

• No experience required
• Strong English communication skills
• Basic computer proficiency
• Must reside in the U.S. and be authorized to work
• Previous customer service experience
• Familiarity with online booking platforms