Forward Deployed Engineer

Ortelan is hiring a Forward Deployed Engineer to build, deploy, and operate AI systems on clients’ data and infrastructure. The role works directly with client teams, tests systems before launch, monitors production performance, and turns recurring client needs into reusable tools.

Responsibilities:

• Build and ship AI systems on client data and infrastructure, in their cloud or on premises
• Work with client engineers and the people the system is meant to help, remotely and on site
• Connect models to the systems a client already runs, including databases, codebases, messaging and internal tools
• Test systems against the goals agreed with the client before they go live
• Work with client security teams on hosting, identity, permissions and data handling
• Monitor quality and cost in production and fix what breaks
• Turn repeated client problems into reusable tools for the rest of the lab

Requirements:

• Have 0 to 3 years of experience in software engineering, with work you can show or explain in depth
• Write production code in Python or TypeScript and are comfortable reading a codebase you didn't write
• Have built something with language models and know where they fail
• Can explain a technical tradeoff to an engineer and to an executive
• Work well remotely and set your own direction
• Deploying software on premises or in a customer's own cloud
• Retrieval, evaluation, or agent systems in production
• Data engineering and working with messy enterprise data
• Early-stage companies or client-facing technical work