Product Manager (Fully Remote)

Aspirion is seeking an Associate Product Manager to support technology solutions that improve healthcare revenue cycle operations. The role translates operational needs into product requirements and supports healthcare integrations, testing, releases, performance monitoring, and continuous improvement in collaboration with technical and operational teams.

Responsibilities:

• Develop a strong understanding of assigned operational workflows, business processes, and user needs
• Partner with Operations teams to document current-state workflows, identify process gaps, and uncover opportunities for automation and efficiency improvements
• Gather and document business requirements, business rules, process dependencies, and workflow exceptions
• Analyze operational issues, user feedback, and available data to identify trends and support product improvement opportunities
• Assist in evaluating product enhancements by assessing business needs, user impact, and operational value
• Translate business needs into clear functional requirements, user stories, acceptance criteria, workflow diagrams, and supporting documentation
• Support integrations involving EHR systems, clinical data retrieval, healthcare APIs, payer connectivity, external vendors, and automated workflows
• Document integration requirements including data mappings, field definitions, workflow triggers, business rules, and expected outcomes
• Collaborate with Engineering and QA teams to clarify requirements, investigate issues, and resolve questions during development
• Validate integration outputs against documented requirements and expected business workflows
• Maintain accurate product documentation, including requirements, process maps, decision logic, test scenarios, and known limitations
• Coordinate user acceptance testing (UAT) activities for assigned features and releases
• Develop test scenarios and expected outcomes based on documented business requirements
• Track defects, validate fixes, and support issue resolution efforts
• Participate in release readiness activities and communicate testing progress, risks, and outstanding issues
• Support post-release monitoring by collecting user feedback, investigating issues, and documenting lessons learned
• Monitor key performance measures for assigned initiatives, including workflow efficiency, integration performance, exception rates, processing times, and user adoption
• Evaluate actual results against expected outcomes and identify opportunities for improvement
• Prepare findings, supporting analysis, and recommendations for Product Manager review
• Contribute to ongoing product and process improvement initiatives driven by operational feedback and performance data
• Partner with Product, Operations, Engineering, QA, Implementation, and other stakeholders throughout the product lifecycle
• Participate in backlog refinement, sprint planning, demos, release planning, and related Agile activities
• Support vendor and partner discussions by documenting requirements, open issues, decisions, and follow-up actions
• Communicate requirements, dependencies, risks, and testing outcomes clearly to both technical and non-technical audiences
• Escalate unresolved issues, risks, or decisions requiring broader product direction to the Product Manager

Requirements:

• Strong analytical and problem-solving skills with the ability to investigate issues and evaluate potential solutions
• Ability to translate operational workflows and business needs into clear, actionable product requirements
• Technical aptitude to understand integrations, system interactions, APIs, data flows, and healthcare interoperability concepts
• Attention to detail when documenting requirements, validating functionality, and supporting testing activities
• Effective communication and collaboration skills across technical and operational teams
• Sound judgment in identifying risks, escalating issues, and managing competing priorities
• A continuous improvement mindset focused on operational efficiency, automation, and measurable business outcomes
• Bachelor's degree in Business, Information Systems, Health Informatics, Computer Science, or a related discipline; or equivalent combination of education and experience
• Two or more years of experience in product management, product ownership, business analysis, healthcare technology, systems integration, operations analysis, or a related field
• Experience gathering and documenting business requirements, workflows, user stories, acceptance criteria, or functional specifications
• Experience supporting software testing, user acceptance testing, defect management, or release validation activities
• Foundational understanding of healthcare technology, healthcare revenue cycle operations, payer workflows, healthcare data exchange, or related business processes
• Strong written and verbal communication skills
• Demonstrated organizational, analytical, and problem-solving abilities
• Experience working with healthcare systems, EHR platforms, payer technologies, healthcare vendors, or healthcare interoperability solutions
• Familiarity with APIs, data mapping, systems integrations, workflow automation, or integration troubleshooting
• Experience working in Agile development environments using Azure DevOps, Jira, or similar tools
• Knowledge of healthcare interoperability standards such as HL7, FHIR, REST APIs, or EHR integrations
• Experience supporting post-release monitoring, production support, or operational improvement initiatives