IT Systems Administration Manager

Description:

AgreeYa is seeking an experienced IT Systems Administration Manager with a strong systems administration background in M365. This is an individual contributor role with no direct reports. The selected professional will report to a single agency manager and own projects from initiation through completion with minimal supervision. The role will partner closely third-party vendors to deliver technology initiatives on time, within scope, and with minimal disruption to agency operations. Hands-on experience with Microsoft 365 and cloud platforms will be important for planning project work, validating technical deliverables, holding vendors accountable, and communicating effectively with technical and business stakeholders.

Job Responsibilities:

• Manage IT projects and initiatives from planning through delivery, managing scope, schedules, risks, dependencies, and deliverables.
• Develop and maintain project plans, timelines, and work breakdown structures, adjusting them as priorities and requirements change.
• Prepare project status reports, meeting agendas, and action-item follow-ups for agency leadership and stakeholders.
• Plan and coordinate migrations, upgrades, and technology rollouts, including communications, testing, and cutover activities.
• Serve as the primary point of contact among the agency, the Client, and third-party vendors.
• Coordinate vendor activities, review deliverables, and track progress against statements of work, project plans, and schedules.
• Facilitate meetings with technical and non-technical stakeholders, drive decisions, and follow action items through closure.
• Translate technical information into clear leadership updates and communicate business needs to technical teams.
• Hands-on Microsoft 365 administration knowledge, including Exchange Online, Teams, OneDrive, Entra ID, and Intune, to plan, validate, and support project activities.
• Work with AWS and/or Microsoft Azure environments to support cloud-related projects, including access, configuration, and migration activities.
• Perform systems administration, troubleshooting, and technical documentation tasks when required to support project delivery.
• Help ensure project deliverables and outcomes align with applicable state security policies and standards.

Required Skills & Experience:

• 7+ years of IT experience, including hands-on systems administration experience.
• Demonstrated experience managing or coordinating IT projects, including project schedules, scope, risks, dependencies, and status reporting
• Working knowledge of Microsoft 365 administration, including Exchange Online, Teams, OneDrive, Entra ID, and Intune.
• Working experience with AWS and/or Microsoft Azure environments.
• Experience coordinating third-party vendors and working with cross-functional technical and business teams.
• Ability to work independently, manage projects from start to finish, prioritize competing demands, and organize workload with minimal supervision.
• Strong written and verbal communication skills, including the ability to communicate technical information to non-technical stakeholders.

Preferred Skills & Experience:

• Experience with SharePoint administration or SharePoint Online.
• Familiarity with Agile, Waterfall, or hybrid project management methodologies.
• Familiarity with ITIL or similar IT service management practices.
• Experience using project management tools such as Microsoft Project, Planner, Smartsheet, or Jira.

Education Required:

• Bachelor s degree in Information Technology, Computer Science, Business, or a related field, or equivalent work experience.

AgreeYa is a global systems integrator delivering competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 2,200 staff across offices. AgreeYa works with 500+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public sector, Pharma & Biotech, and others. Please visit us at for more information.

AgreeYa is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status or other protected characteristics. Visit our website to learn about our .