Control-M Administrator

Job Title: Control-M Administrator
Location: West Des Moines, IA
Work Mode: Hybrid 4 Days Onsite
Experience: 5+ Years
Job Level: Senior / Individual Contributor

Mandatory Skills

• Control-M
• DevOps
• SLA Management

Job Description Key Responsibilities

• Administer and support the Control-M SaaS (BMC Helix Control-M) platform.
• Manage tenant configuration, user administration, security, and platform health.
• Design, develop, schedule, and maintain enterprise batch workflows.
• Create and manage Control-M scheduling objects, including:
  • Job Definitions
  • SMART Folders
  • Calendars
  • Variables
  • Dependencies
  • Scheduling Criteria
  • Resource Pools
  • Lock Resources
  • Workload Policies
• Monitor daily batch processing and proactively troubleshoot job failures.
• Ensure timely job execution and adherence to business SLAs.
• Perform root cause analysis (RCA) and implement permanent solutions for production issues.
• Configure and manage Control-M Agents, Host Groups, and Connection Profiles.
• Support Managed File Transfer (MFT) and Application Integrator plug-ins.
• Work with Control-M Automation API, REST APIs, and CLI tools.
• Implement Infrastructure as Code (IaC) practices for automation and configuration management.
• Support migration from on-premises Control-M environments to Control-M SaaS (Helix).
• Establish workload automation standards, governance, and best practices.
• Collaborate with Application, Infrastructure, Cloud Engineering, and DevOps teams.
• Implement monitoring, alerting, notifications, dashboards, and reporting.
• Participate in production releases, change management, incident management, and after-hours support.
• Maintain operational documentation, runbooks, architecture diagrams, and knowledge articles.
• Evaluate new Control-M features and recommend platform improvements.
• Leverage AI tools such as ChatGPT, Claude, and GitHub Copilot to improve scripting, troubleshooting, workflow development, and documentation.
• Identify opportunities to automate repetitive operational tasks using scripting, APIs, and AI-assisted solutions.

Required Qualifications

• Bachelor's degree in Computer Science, IT, or a related field, or equivalent experience.
• 5+ years of experience administering enterprise scheduling software.
• Strong understanding of workload automation concepts.
• Hands-on experience with Control-M SaaS / BMC Helix Control-M.
• Strong knowledge of enterprise batch scheduling and job automation.
• Experience with DevOps practices, APIs, scripting, and automation.
• Understanding of SLA management and production support.

Candidate Search Important Keywords

• Control-M Administrator
• Control-M SaaS
• BMC Helix Control-M
• Workload Automation
• Batch Scheduling
• Control-M Automation API
• REST API
• DevOps
• SLA Management
• MFT
• Infrastructure as Code (IaC)