Digital Project Coordinator

RESPONSIBILITIES:
Kforce is partnering with a growing organization in Cornelius, NC that is seeking a Digital Project Coordinator to join its Technology team. This position will support a variety of digital and technology initiatives, helping coordinate projects, manage requests, track deliverables, and ensure work moves smoothly from intake through completion.

Summary:
The Digital Project Coordinator will work daily with Marketing, Retail, and our agency partners. As the client doubles in growth, you make sure every new franchise location, campaign, and product launch shows up correctly across every digital touchpoint. The ideal candidate has a curious mindset and an engaging, collaborative personality, is organized, detail-oriented, and comfortable working across multiple teams and projects in a fast-paced environment.

Duties:
* Coordinate digital and technology projects from initiation through completion
* Track project timelines, deliverables, owners, dependencies, and action items
* Manage incoming requests and ensure requirements, priorities, and deadlines are clearly documented
* Maintain project plans, task lists, meeting notes, and status updates
* Coordinate activities across Technology, Marketing, business teams, and external partners
* Support website, CRM, digital marketing, e-commerce, and other technology initiatives
* Assist with new launches and implementations, ensuring deliverables are completed and tested on time
* Perform QA on digital updates and identify issues prior to launch
* Track outstanding issues and follow up with the appropriate teams through resolution
* Support reporting and help monitor digital and operational performance
* Identify project risks, dependencies, and roadblocks and communicate them to appropriate stakeholders
* Create and maintain process documentation, SOPs, and knowledge resources

REQUIREMENTS:
* Bachelor's degree in Marketing, Business, Information Systems, or related field preferred
* 1-3 years of experience in project coordination, project management, digital operations, marketing technology, web, or e-commerce
* Experience coordinating projects involving multiple teams and stakeholders
* Strong ability to manage timelines, tasks, priorities, and competing deadlines
* Experience working with project management or task-tracking tools
* Familiarity with website CMS platforms and CRM, email, or SMS technologies
* Strong attention to detail and a natural QA mindset
* Excellent written and verbal communication skills
* Ability to identify issues, follow up with stakeholders, and keep projects moving without constant direction
* Working knowledge of digital analytics and tracking is helpful
* Experience with platforms such as Shopify, HubSpot, Google Analytics, or similar tools is a plus
* Experience in a fast-paced or high-growth organization is a plus
* Must work on a hybrid schedule, onsite Monday-Wednesday, and remote on Thursdays and Fridays

What Success Looks Like:
* Projects stay on track with clear owners, timelines, and next steps
* Digital launches run smoothly with issues caught before go-live
* Requests keep moving and stakeholders stay informed
* Details don't get missed across projects, platforms, and teams
* Processes stay organized with clear documentation and reliable tracking

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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