We are looking for an experienced ServiceNow CMDB, CSDM & ITAM Solution Architect with strong hands-on implementation and architecture experience.
This opportunity is ideal for someone who can drive enterprise-level ServiceNow solutions, lead technical delivery, and work directly with stakeholders and engineering teams.
Key Responsibilities
Design and govern ServiceNow architecture across ITSM, ITOM, and ITAM.
Lead enterprise CMDB architecture, CSDM implementation, and CI relationship modeling.
Implement and optimize ServiceNow Discovery, Service Mapping, and IRE.
Drive end-to-end Hardware Asset Management and Software Asset Management implementations.
Develop and troubleshoot Business Rules, Script Includes, Flow Designer, and integrations.
Establish CMDB governance, data quality, reconciliation, and lifecycle management processes.
Provide technical leadership and mentor development teams.
Required Skills
8 to 12 years of overall IT experience.
Minimum 8 years of hands-on ServiceNow experience.
Strong expertise in CMDB, CSDM, Discovery, Service Mapping, HAM, SAM, ITSM, and ITOM.
Strong ServiceNow scripting and integration experience.
Experience delivering enterprise-scale ServiceNow implementations.
Excellent communication and stakeholder management skills.
Preferred Certifications
ServiceNow CTA, CIS Discovery, CIS HAM, CIS SAM, CAD, and CSA.
