Bilingual Medical Assistant - (English / Spanish)

Community Clinic is a trusted regional healthcare system dedicated to delivering exceptional, whole-person care in a compassionate, professional, and welcoming environment. As we continue to grow across the region, we remain grounded in one belief: people matter. That includes our patients—and our team. Every employee plays a vital role in living out our promise: We care. You belong.

Position summary 

Community Clinic is seeking a Medical Assistant to join our team at Siloam Springs Medical Clinic in Siloam Springs, AR. The Medical Assistant assists in patient care under the direction of the clinicians and Clinic Nurses, assisting in providing excellent primary health care to our patients.  The schedule for this position will be Monday - Thursday between 7:30 AM - 5:00 PM; Friday 7:30 AM - 12:00 PM Occasional evening and Saturday.

Essential job functions

• Assist providers with non-invasive clinical tasks, including obtaining vital signs and preparing patients for examination.
•  Perform patient intake duties, including vital signs, specimen collection, point-of-care testing, and documentation as directed.
•  Prepare, stock, and clean exam rooms to ensure readiness for patient visits.
•  Conduct patient outreach to support care gap closure and follow-up activities.
•  Accurately document patient information in the electronic medical record.
•  Support clinic workflow by maintaining organized daily logs and assigned tasks.
•  Provide prompt, courteous, and professional service to patients and care team members.
•  Comply with all organizational policies, procedures, and safety standards.
•  Perform other duties as assigned. 
• Adhere to applicable regulatory guidelines and laws, including but not limited to HIPAA/HITECH, CLIA, HRSA and OSHA/Blood-Borne Pathogens regulations and standards. 

Community Clinic Essential Competencies

• Service: Treats every patient and coworker with empathy, respect, and a genuine desire to help.
• Ownership: Takes responsibility for their actions, follows through on commitments, and upholds high standards even when no one is watching.
• Adaptability: Remains flexible, open to change, and willing to learn in order to meet the evolving needs of our patients, teams, and organization.
• Collaboration: Works together with openness and respect, shares information freely, and supports co-workers to provide seamless, high-quality care.
• Problem Solving: Approaches challenges with curiosity, finds practical solutions, and takes initiative to improve processes and patient experiences.

Role Specific Essential Skills/Competencies

• Basic understanding of medical terminology and clinical procedures.
• Foundational knowledge of infection control and patient safety practices.
• Ability to follow written and verbal instructions accurately.
• Basic computer skills and ability to learn electronic medical record systems.
• Strong communication skills with a willingness to learn and accept feedback.
• Ability to manage time effectively in a structured clinical environment.
• Demonstrates attention to detail when documenting patient information.

Required qualifications

• High School diploma or equivalent
• 0-1 years of experience in a medical practice setting, or completion of externship program.
• Bilingual ability in English and Spanish required

Preferred qualifications

• Completion of Medical Assistant program from an accredited school.

PWhy Work for Community Clinic?

• Be a part of a mission-driven organization committed to providing access to health-care to everyone in your community! 
• Excellent Benefits Package including:
  • Health, Vision, Dental and Life Insurance
  • 403(b) Retirement plan (automatic employer contribution of 5% per paycheck!)
  • Paid Time Off and Holidays
  • Employee Discounts for Care