Technical Manager

Technical Manager, providing technology vision, development oversight, and day-to-day operational management for all technology within their area of responsibility.

PRINCIPAL RESPONSIBILITIES

1. This person will need to be a hands on developer (Microsoft Stack), skilled with AI and will manage a team in this role.
2. Provide technical leadership and vision to business and IT product teams to drive continual product innovation.
3. Ensure timely delivery of technology initiatives by identifying and removing impediments, in line with the product roadmap.
4. Partner with the Business Product Owner and business leadership to align development with product vision and growth opportunities.
5. Develop the technology roadmap and manage the product backlog, iteration planning, release plans, and user stories.
6. Apply Agile practices to help teams continually improve products efficiently and effectively.
7. Report monthly on project schedules, scope, and estimated costs.
8. Ensure adherence to Service Level Agreements (SLAs) and company programming standards and controls.
9. Stay current on emerging technologies and act as liaison with other areas of the company and IT.
10. Lead, develop, and supervise product staff, including improving operating procedures and making personnel decisions.

    10. Perform other duties as assigned.

    SKILLS AND ABILITIES

    1. Proven ability to lead critical business systems and manage the full software development lifecycle (SDLC) using waterfall or Agile methods.
    2. Outstanding communication, presentation, and leadership skills.
    3. Experience mentoring, coaching, and training less experienced staff.
    4. Strong organizational, analytical, and problem-solving skills with attention to detail.
    5. Creative thinker with vision.

       MINIMUM QUALIFICATIONS

       1. Bachelor’s degree in computer science, information systems, or computer engineering, or equivalent experience.
       2. 5+ years of industry experience, preferably in a business services organization.
       3. 1–3 years of experience as a Product Manager/Lead or IT Manager.