SHAPE is looking for employing a qualified and suitable candidate to fill this post as a temporary staff for a period of 6 months. If you meet the requirements described in the job description below and wish to work in a fast paced international environment, this post is for you.
In view of the nature and of the urgency of this temporary position, it is important for candidates to be available for temporary employment. In practice, this implies being in possession of valid NATO security clearance at the time of application, or having been in possession of such a clearance with the possibility to reactivate it swiftly. We therefore only encourage applications for this post if you are already, or have previously been, in possession of a valid NATO security clearance.
A. POST CONTEXT
SHAPE is the Strategic Headquarters for Allied Command Operations. The Resources Directorate is responsible for: Human Resources, Logistics, Engineering, Medical and Urgent Capability Management functions; dire cting, monitoring and co-ordinating the implementation of Integrated Resource Management (IRM) activities and staff functions at all levels of command across ACO. The SHAPE J1 Human Resources Division is responsible to ensure a proper workforce and personnel policy and management across the ACO. The Workforce Branch is responsible for all aspects of workforce (PE and CE), personnel and organisational policy within ACO. The Registration Cell is responsible for assuring the determination and provision of entitlements relating to Status and Classification personnel. Registration Section is responsible for issues related to the determination of the status of incoming NATO- or NATO-related personnel and their dependents, with regard to rights, entitlements and privileges as described within applicable international treaties IAW post-line qualifications. The Registration Section ensures that personnel and dependents are issued the appropriate means of identification in SHAPE.
B. PRINCIPAL DUTIES
The incumbent’s duties are:
- RGN Front Office
- To execute the “in-processing” procedure of newly personnel at SHAPE (verification of the SF94 - SHAPE ID Card Application) and National Status supporting documents;
- To execute Vehicle registration;
- To execute the “BEL prot. ID” .
- RGN Fast Line
- To execute out-processing procedures;
- Deliver plates/prot. IDs
- Take passport photographs
- Deregister vehicles
- Giving advice to customer obtaining Belgian ID
- Provide administrative support.
C. ADDITIONAL DUTIES
- The incumbent may be required to undertake TDY assignments both within and without NATO’s boundaries
and be willing to work unsocial hours.
- The work is normally performed in a typical Office environment.
E. ESSENTIAL QUALIFICATIONS
1. Professional/Experience
The candidate must possess a minimum of two years of professional experience in secretarial and office work, and knowledge of administrative procedures and practices, office technology and clerical, shorthand and keyboard skills.
2. Education/Training
Secondary education and basic training for specific task related skills, with 2 years experience.
3. Language
English (Listening, Speaking, Reading and Writing) 2222
F. DESIRABLE QUALIFICATIONS
Previous experience in customer service is desirable, in particular as Intern/Mil in RGN Section
G. PERSONAL ATTRIBUTES AND CONTRIBUTION TO OBJECTIVES
The Staff Assistant must be able to work with well-defined direction. His/Her communication skills and interaction with customers will have to above standard.
The chosen candidate should be able to help all new incoming personnel to SHAPE. Manage their expectations and help them out with all issues regarding AMIS Cards, Special Belgian ID Cards and Car Registration.
The candidate is responsible to the execution of a challenging range of complex professional or technical work activities also linked to HN regulations regarding Residence and Labour Permits, Special Belgian ID cards and Car Registration.
The incumbent will be fully accountable for his/her attitude towards customers. The work is completed under directions by the Section Head.
WHAT WE OFFER
OTE: The work both oral and written in this post and in this Headquarters as a whole is conducted mainly in English.
· 6 months contract - 38 hours per week schedule;
· 2.5 paid days of leave per month worked;
· Fulfilling working atmosphere in an international and military community;
· Salary: 4,205.48 EUR the remuneration of temporary personnel will be specified in their contracts. It is exempt from taxation in the Host Nation.
· Benefits package: temporary personnel are covered by a benefits package which consists of an additional sum of 12% of basic salary for pension purposes + basic medical and accident insurance provided under the NATO Group insurance contract (death and invalidity). The total premium for the medical and accident coverage in 2026 will be at 2.57% of the temporary staff member’s salary (2.32% for the medical benefits and 0.25% for accident), payable 1/3 by the temporary personnel and 2/3 by the Organisation”.
· For staff eligible under NATO rules, there is also a dependent child allowance and coverage for dependent children for medical benefits;
ADDITIONAL INFORMATION
Applications are to be submitted using NATO Talent Acquisition Platform (NTAP) (https://nato.taleo.net/careersection/2/jobsearch.ftl?lang-en)
Applications submitted by other means (e.g. mail, e-mail, fax, etc) are not accepted.
Application Process :
NTAP allows adding attachments. A copy of the qualification/certificate covering the highest level of education required by the job description must be provided as an attachment.
Essential information must be included in the application form. Particular attention should be given to Education and Experience section of the application form. The application should be in English.
Shortlisted candidates will be requested to provide original documentary evidence and a set of copies supporting statements in their applications.
After submitting your application, you will receive an acknowledgement of receipt of your application.
Remarks:
A) Only nationals from the 32 NATO member states can apply for vacancies at SHAPE.
B) Applications are automatically acknowledged within one working day after submission. In the absence of an acknowledgement please make sure the submission process is completed, or, re-submit the application.
C) Candidates’ individual telephone, e-mail or telefax enquiries cannot be dealt with. All candidates will receive an answer indicating the outcome of their application.
