Senior Software Engineer, Developer Experience & AI Platform team

ClassDojo is hiring a Senior Software Engineer, Developer Experience to build tools, workflows, and AI-powered developer experiences that help its engineers work more effectively. The role will shape the foundations of a new Developer Experience Engineering team, reduce friction across software development and delivery, and establish reliable, self-service platform capabilities.

Responsibilities:

• Build products for engineers: Design and build internal platforms, tooling, and developer workflows that improve the experience of developing, testing, reviewing, deploying, and operating software
• Multiply engineering productivity: Identify opportunities where thoughtful platform investments create outsized impact across the engineering organization. Continuously reduce developer friction while improving engineering velocity, quality, and reliability
• Help shape AI-native software development: Build practical AI-powered workflows that help engineers write, review, test, and ship software more effectively. Evaluate emerging technologies thoughtfully and help establish patterns that improve outcomes while maintaining security, reliability, and engineering quality
• Partner deeply across engineering: Work closely with product engineering, infrastructure, security, and technical leaders to understand pain points, prioritize opportunities, and build platform capabilities that solve real problems
• Create trusted paved paths: Build reusable tools, automation, documentation, and self-service capabilities that become the preferred way engineers work because they're intuitive, reliable, and genuinely useful
• Measure impact: Use engineering metrics, developer feedback, and adoption data to continuously improve the developer experience. Focus on meaningful outcomes rather than activity metrics
• Help build Developer Experience Engineering: As an early member of the team, contribute to technical direction, engineering standards, and the long-term evolution of Developer Experience Engineering at ClassDojo

Requirements:

• Have extensive experience (7-10+ years) building production software in modern engineering organizations
• Enjoy solving organization-wide engineering problems rather than only product-specific challenges
• Think like a product engineer even when building internal platforms
• Demonstrate strong technical judgment and know when to build, simplify, automate, or adopt existing solutions
• Thrive in ambiguity and are excited by the opportunity to help build a new Platform Engineering team
• Build trust through partnership and influence rather than organizational authority
• Care deeply about engineering craftsmanship, maintainability, and long-term platform health
• Approach AI as a practical tool for improving engineering effectiveness rather than an end in itself
• Measure success through the impact your work has on other engineers
• Developer Experience or Platform Engineering teams
• Internal developer platforms or engineering productivity initiatives
• CI/CD, release engineering, developer environments, or software delivery systems
• AI-assisted software development or developer tooling
• Engineering productivity measurement frameworks such as DORA or SPACE
• High-growth engineering organizations where platform investments had organization-wide impact