We are seeking a dedicated, full-time ServiceNow Developer to architect, build, and optimize our Service Catalog and Identity Governance workflows. In this role, you will partner closely with key stakeholders to design a centralized access request experience and build critical, automated integrations between ServiceNow and Okta. Because this is a high-priority initiative, we require a committed, full-time engineer focused exclusively on delivering scalable, maintainable solutions within our environment.
PLEASE NOTE THIS JOB WILL NOT START UNTIL JANUARY 4, 2027
Architectural Design & Collaboration: Partner closely with platform leads (Jenn and Ben) to define overall ServiceNow design, architectural direction, and best practices.
Service Catalog Consolidation: Architect and build a new, centralized ServiceNow Service Catalog to consolidate fragmented, existing access request items into a unified user experience.
Identity Governance Workflows: Design, develop, and maintain custom ServiceNow forms, catalog items, and automated workflows (Flow Designer) to support our core Identity Governance initiative, including:
Testing & Documentation: Conduct thorough unit and integration testing, troubleshoot workflow bottlenecks, and maintain clear technical documentation for all newly built catalog items and integrations.
#LI-NB2
Experience: Minimum of 5 to 10 years of hands-on experience as a mid-level ServiceNow Developer/Engineer.
Platform Expertise: Proven track record building complex Service Catalog items, Record Producers, UI Policies, Client Scripts, Business Rules, and automated workflows using ServiceNow Flow Designer.
Integration Skills: Direct experience designing and building bi-directional REST API integrations within ServiceNow (IntegrationHub, REST Message, Scripted REST APIs), specifically integrating with Okta via the Okta API.
IAM / Identity Governance: Strong working knowledge of Identity and Access Management (IAM) concepts, including user lifecycle management (joiner/mover/leaver processes) and role-based access control (RBAC).
Communication: Strong collaborative skills with the ability to translate business and security requirements into clean technical designs alongside cross-functional leads.
Preferred Qualifications
ServiceNow Certified Application Developer (CAD) or Certified System Administrator (CSA).
Experience with ServiceNow IntegrationHub spokes (specifically the Okta Spoke) as well as custom API scripting when out-of-the-box actions fall short.
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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
