Program Specialist II (Senior Center)

Posting number: 2026-00104

Department: Recreation and Senior Services

Job classification: Program Specialist II (Senior Center)

Posting type: External & Internal

Categories: Miscellaneous

Summary

This position is primarily responsible for assisting with the development, planning and facilitation of daily programs and activities at a multipurpose senior center in order to enrich participants’ overall experiences. The Program Specialist II serves as an assistant to the Senior Center Supervisor and is expected to maintain effective communication with the supervisor in order to assure proper program and service delivery.

Examples of duties

Perform a variety of ongoing work functions that include managing a diversity of records, reports and filing activities.
Uses My Senior Center to enter, retrieve, verify, update, and completes membership information, program registration & membership cards.
Prints all materials needed for completion of membership packets. Informs Senior Center Supervisor when membership packet supplies need to be re-ordered prior to them being depleted.
Assists with development,set-up, facilitation, and clean-up of programs and special events. Assists in assuring that programs are running smoothly and that participants have needed supplies or guidance in order for programs to function.
Facilitate fitness orientation for participants who wish to use the onsite fitness facility. Assure that all paperwork is completed and that accurate records are maintained.
Assist in program planning including researching and developing new ideas for programs, as well as securing vendors and instructors for programs, and leading programs.
Assist in all operations that have to do with the quarterly newsletter and make sure that copies of the newsletter remain in supply and make additional copies as supplies run low. Communicate with Senior Center Supervisor regarding program needs and participant complaints or issues.
Observe and monitor program spaces, facility cleanliness, equipment, and the facility in general and reports maintenance issues to Senior Center Supervisor.
Observe, monitor and address participant actions and behaviors to ensure compliance with the participant Code of Conduct.
Change out flyers and update bulletin boards as programs are completed.
Assist participants as needed with information or assistance.
Assist with the coordination of seasonal programs as assigned by Senior Center Supervisor. Examples of seasonal programs include Operation Fan/Heat Relief, Stockings for Seniors, and the Easter Food Box Drive.
Communicates and monitors with Nash Community College regarding computer class attendance and registration.
Facilitates monthly pool tournaments. Accurately completes supervision and direction over pool tournaments.
Assist with providing supervision to part time staff, volunteers, and interns.
Serve as a Seniors Health Insurance Information Program (SHIIP) volunteer. Assist with fulfilling all requirements as outlined in the SHIIP Statement of Work. Assist in providing SHIIP counseling at the senior center a minimum of one day during the month.
Assist with maintaining all standards related to National Senior Center Accreditation.
All other duties as assigned.

Qualifications

Must be proficient in the use of Microsoft Word, Excel, Power Point, Publisher, and Outlook/360. Must have the ability to: enter data into an online management system; escort senior participants on day and overnight trips if needed; work off-site if needed; develop and facilitate presentations and present information to large groups of people; acquire initial and ongoing CPR/First Aid/AED certification; complete all other training requirements as set forth by the Department. Must have strong verbal skills, written communication skills, and organizational skills. Must have strong interpersonal skills for use with staff, participants, vendors, stakeholders, and the public. Must have a valid driver license and a vehicle for use at work. Job may require the ability to coordinate and supervise the work of other support staff, volunteers, or interns.

Supplemental information

Graduation from high school, but an Associate’s Degree is preferred. At least one-year experience in human services or gerontology fields; or an equivalent combination of education and experience.