Gold's Gym Assistant General Manager

• Supervise, manage, and lead sales team members to ensure they are meeting expectations and goals on a consistent basis 
• Hire, train, and develops sales, kids club, and housekeeping employees
• Maintain acceptable level of personal sales production
• Effectively manages the operations of the gym, including managing gym-controllable inventory and assets
• Supports management with managing/processing cancellations, following procedures in place to improve member retention and ensuring all member concerns are addressed in a timely manner
• Responsible for managing member feedback process
• Assists General Manager with management of Medallia to ensure all members concerns are addressed in a timely manner
• Assists General Manager with bi-weekly payroll to ensure all missed punches are corrected and submitted on time
• Responsible for communicating and following cash management procedures

• High School diploma with 3 years professional experience. College degree preferred.
• Fitness industry experience preferred but not required. 
• Be promotionally-oriented and have the ability to direct sales through company required outreach programs. 
• Strong customer service orientation with proven results.
• Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance. 
• Excellent verbal and written communication skills.
• Entrepreneurial spirit with open, participative leadership style and drive for excellence.
• Strong work ethic, integrity, and professional demeanor

From a single gym in Venice Beach, California in 1965 to a global symbol of strength and performance, Gold’s Gym has defined serious training for nearly six decades. What began as a sanctuary for bodybuilders became the birthplace of modern fitness. With over 550 locations across six continents, our legacy has evolved while staying true to it’s roots- serious training, community and results. As the industry shifts, Gold’s Gym continues to lead, honoring our heritage while building the next generation of members and fitness experiences.

We attribute much of our success to our company culture. We're grounded, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.

If this feels like you, we can't wait to get your application!