Senior / Staff Product Designer (Contract)

FairAppeal is looking for a hands-on product designer to simplify complex homeownership experiences. The role owns consumer product design from early concepts through production and iteration, including AI behavior, prototyping, visual and interaction quality, and shared design patterns.

Responsibilities:

• Product ownership. Own consumer experiences from understanding the problem and exploring concepts through detailed design, production, and iteration with real users
• Magical interactions. Create moments that feel magical: an intuitive first use, fast and useful feedback, thoughtful motion, and complex tasks that take little effort
• Prototyping. Build high-fidelity interactive prototypes to test the experience, explain your decisions, and work through the details with engineers
• AI behavior and trust. Design AI experiences that make progress and uncertainty clear, help people recover from mistakes, and give them control over actions that affect their money or personal information
• Production quality. Carry visual and interaction quality through the shipped product, including typography, content, loading and error states, accessibility, and desktop and mobile behavior
• Shared patterns. Build on the shared design system, improve reusable patterns, and use customer feedback and product results to decide what to change next

Requirements:

• 10+ years of product design experience, with hands-on ownership at the senior or staff level
• Direct experience designing and shipping a leading consumer AI product, with a clear account of what you personally owned and how it improved the experience
• An exceptional portfolio of shipped consumer work that shows strong product judgment, visual craft, interaction design, and attention to motion and detail
• One or two examples that show how you turned a difficult problem into an experience people find useful, intuitive, and delightful
• Strong prototyping skills and the ability to move quickly between exploring ideas, testing them, and preparing precise work for production
• Comfort with ambiguity, direct collaboration with founders and engineers, and responsibility for the quality of what reaches customers
• An understanding of AI behavior, including latency, uncertain outputs, permissions, and the points where a person needs to review or take control
• LinkedIn or portfolio (optional)