National Account Manager - Distribution & Pro Sales

DHI Corp (Design House) is hiring a National Account Manager to drive profitable growth across wholesale distribution, building supply, multifamily renovation, and builder/developer channels. The role grows existing accounts, wins new business, secures construction and renovation projects, and coordinates with sales representatives and internal teams.

Responsibilities:

• Develop and execute account plans to achieve annual sales and profitability targets through assortment expansion, new product placement, and increased customer penetration
• Identify, pursue, and close new accounts and construction or renovation projects, managing opportunities from initial discovery and specifications through proposals, orders, and fulfillment coordination
• Build relationships with key decision makers and serve as the primary commercial contact for assigned accounts
• Manage independent sales representative groups by setting priorities, reviewing pipelines, and holding representatives accountable for results
• Collaborate with Product Management, Pricing, Marketing, Sales Operations, and Supply Chain to develop proposals, launch products, execute customer programs, and resolve service issues
• Recommend pricing and programs that balance customer needs, profitability, freight costs, and operational capabilities
• Prepare account budgets and forecasts, monitor results, and take action to address performance gaps
• Maintain accurate account information, opportunities, and next steps in NetSuite
• Communicate changes in demand and project timing, aligning customer commitments with sourcing, inventory, lead times, and fulfillment capabilities
• Monitor industry trends, competitive activity, and customer feedback to inform sales strategies, product opportunities, and process improvements

Requirements:

• Bachelor's degree in marketing, business, or a related field
• 5-8 years of sales experience in wholesale distribution, building products, or related fields, with demonstrated success in account growth and new business development
• Familiarity with construction and renovation sales cycles, including specifications, quoting, purchasing decisions, and project timelines
• Strong communication, listening, presentation, and negotiation skills
• Ability to analyze sales data, pricing, profitability, and forecasts to guide account decisions
• Strong organization and time management skills, with the ability to manage multiple accounts and competing priorities
• Proficiency in Microsoft Office applications and CRM/ERP systems, including NetSuite
• Ability to use AI tools to support customer research, sales analysis, proposal development, and workflow efficiency, while validating outputs and protecting confidential information
• Strategic thinking and sound commercial judgment
• Ownership, initiative, and consistent follow-through
• Customer focus and practical problem-solving
• Effective collaboration across customers, representatives, and internal teams
• Adaptability in a fast-paced environment
• Experience managing or developing business with accounts such as 84 lumber, Chadwell Supply, Wesco, Thompson Thrift, or comparable companies
• established buyer and decision-maker relationships
• Experience managing independent sales representatives or agencies
• Experience with lighting, plumbing, bath products, cabinetry, or hardware