Software Project Manager

Grid Protection Alliance develops software solutions for the electric utility industry. The Software Project Manager leads customer-facing software development, implementation, and deployment projects, coordinating teams and customers while managing delivery commitments, risks, scope, schedules, and acceptance.

Responsibilities:

• Delivery Ownership: Own project delivery through each phase, including initiation and planning, development, integration, testing and customer acceptance, and transition to support
• Planning & Reporting: Build and maintain credible integrated schedules, milestones, critical paths, resource plans, risk registers, action logs, and clear executive status reports
• Team Coordination: Coordinate software developers, QA, technical leads, customers, and other stakeholders; clarify ownership and drive timely closure of dependencies
• Customer Leadership: Lead customer meetings and executive reviews; manage difficult conversations and escalations collaboratively and constructively
• Risk & Escalation Management: Identify delivery risks early, establish recovery plans, challenge unrealistic assumptions, and escalate decisions before commitments are jeopardized
• Scope, Budget & Acceptance: Manage scope, budgets, change requests, contractual milestones, testing readiness, and customer acceptance criteria
• Governance: Improve project governance and execution without introducing bureaucracy

Requirements:

• Command of project management principles, methodologies, and tools to plan, track, and deliver complex software programs
• Ability to lead, coordinate, and motivate, and enforce accountability
• Excellent verbal and written communication, executive presence, and the ability to manage stakeholders and customers in challenging situations
• Strong ability to identify issues, analyze complex situations, and make timely, well-reasoned decisions
• 5+ years of progressively responsible, customer-facing software project management experience, including enterprise software development, implementation, or deployment
• Strong understanding of software development lifecycles, requirements, integration, QA, UAT, deployment, and acceptance
• Proficiency in project management tools (e.g. Azure DevOps, JIRA, Microsoft Project)
• Bachelor's degree in a relevant field or equivalent professional experience
• Demonstrated ability to manage integrated schedules, budgets, scope, risks, dependencies, change requests, and customer communications while balancing strategic thinking with disciplined execution
• Familiarity with the electric utility industry is preferred
• Professional experience in the electric utility or power systems industry (utility, ISO/RTO, vendor, integrator, or consultant), including delivery of EMS, SCADA, ADMS, Synchrophasor/wide-area monitoring, grid analytics, or related utility software
• PMP or equivalent project management credential