Auditor

About Loop

Loop is industrializing services through AI, starting with one of the world's most complex industries: the global supply chain. We're an AI-native company built to solve the systemic data problem that's held logistics back for decades. Our Logistics Data Platform turns fragmented, unstructured data into a trusted foundation that fuels automation, financial clarity, and decision intelligence at scale.

Our momentum is gaining national recognition. Loop was recently named to LinkedIn's 2026 Top Startups list, ranking #1 in Chicago, #4 in San Francisco, and earning a spot on the national list reflecting our growth, innovation, and the exceptional talent and culture driving our success.

Today, Loop serves >20% of the Fortune 100, manages over $30B in supply chain spend, and helps its clients save hundreds of millions of dollars each year.

We recently closed a $95M Series C and are backed by leading investors including Valor Equity Partners, Founders Fund, 8VC, Index Ventures, J.P. Morgan, and more than 50 industry-leading angel investors.

Our team brings deep expertise from Uber, Google, Microsoft, Meta, Amazon, Flexport, C3 AI, VMware, Box, UPS, and C.H. Robinson and we're looking for builders who want to help shape what comes next.

About the Role

An Auditor is responsible for investigating and troubleshooting any invoices needing rate audit or duplicate audit review that are not auto processed by identifying and verifying rates and guidelines in the Client/Carrier contract prior to approving payments. In addition, the Auditor will work with the client to identify issues and offer suggestions on how to improve their carrier contracts by addressing inaccurate and problematic issues and violations.

This is a remote position, with the expectation of working Monday-Friday 8am to 4:30pm. Hours are in Eastern Standard Time (EST).

What You'll Do

• Audit invoices for LTL, small package, and Truckload and other modes.
• Informs clients of any unreasonable charge patterns found on carrier invoices. Posts questionable bills for client review.
• Handles balance due bills in a timely and expeditious manner.
• Works with the Rate Optimization team to have current rates loaded or updated in the systems; will test any new or revised rates.
• Capable of reviewing potential duplicate claims.
• Maintains Audit Desk Procedure for assigned clients/carriers.
• Ensures that contracts and pricing agreements from the clients are current and housed in a centralized location.
• Understands rate audit turned on/off process and can confirm only client approved carriers have the rate audit turned off.
• Reviews accuracy of the freight rates set up in the system by the Rate Optimization team as needed, including EDI information.
• Interacts and establishes relationships with the carriers to gain clarification or resolve discrepancies of pricing agreements. Has knowledge about applying correct discounts per contractual agreements.
• Identifies and provides backup details to the Claims Department for overpayments.
• Shares any general carrier pricing issues or changes with other audit team members.
• Accountable for utilizing all audit tools as appropriate to complete the audit process.
• All other duties as assigned.

About You

• High School Diploma or equivalent. Associate degree preferred.
• Previous audit and transportation experience preferred.
• Must be PC literate with proficient knowledge of MS Office Suites (Windows, Word, and Excel). Proficient in Excel functions (sort, subtotal, filter, concatenate) and intermediate functions (Pivots, VLOOKUP).
• Must demonstrate proficiency using common office applications.
• Exhibit critical thinking and proactive resolution.
• Must be able to ask questions and learn quickly.
• Must be self-motivated and exhibit excellent time management skills.
• Must be detail oriented and able to work in a fast-paced, multi-task environment.
• Ability to accept and embrace challenge and change.
• Must have excellent interpersonal, written and verbal communication skills.
• Ability to manage large volumes of data from multiple accounts.
• Must be able to establish and meet goals and deadlines with minimal supervision.
• Ability to communicate effectively and must be a team player.
• Ability to establish and meet set goals.

Compensation & Benefits

Outside of the US, the compensation, benefits and contractual facets of this role will be supported by an Employer of Record (EoR) or Staffing agency partner.

In the US, candidates will initially be hired via a partner staffing agency. Compensation range expected $18.00 to $25.00 per hour, non-exempt and eligible for overtime.

Equal Opportunity
Loop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.