AI & Automation Consultant – PredictX (Agentic Operations).
Band: E4 Location: India (hybrid) Practice: ACS – WPU Consulting
This is a customer-facing role at the heart of PredictX, HCLTech’s agentic AI platform for the digital workplace. PredictX senses issues across tools such as Intune, SCCM, Nexthink, Defender and ServiceNow, finds the root cause, recommends fixes and, with human approval, acts and learns from the outcome. The successful candidate will own PredictX deployments end to end: running discovery, connecting data sources and agents to the customer environment, configuring use-cases, approvals and guardrails, and proving measurable value before handover to run teams.
Equally important is driving innovation and new business. The candidate will spot new use-cases in customer data (for example patch compliance, meeting-room readiness, predicted hardware failure or ticket deflection), shape them into demos and proofs of value, and present them in pre-sales meetings. They will contribute solution content, architecture and estimates to RFIs and RFPs, support renewals with evidence of value delivered, and be confident leading conversations with CIOs and other senior stakeholders as the authority in the room.
The role is based in India with hybrid office and home working, and may require travel to customer locations. It works closely with UK-based practice leadership and European customers, so some overlap with UK/European business hours is expected. Clear communication with onshore and offshore teams is vital, as is a grasp of project management principles.
AI & Automation Consultant – PredictX (Agentic Operations).
Band: E4 Location: India (hybrid) Practice: ACS – WPU Consulting
This is a customer-facing role at the heart of PredictX, HCLTech’s agentic AI platform for the digital workplace. PredictX senses issues across tools such as Intune, SCCM, Nexthink, Defender and ServiceNow, finds the root cause, recommends fixes and, with human approval, acts and learns from the outcome. The successful candidate will own PredictX deployments end to end: running discovery, connecting data sources and agents to the customer environment, configuring use-cases, approvals and guardrails, and proving measurable value before handover to run teams.
Equally important is driving innovation and new business. The candidate will spot new use-cases in customer data (for example patch compliance, meeting-room readiness, predicted hardware failure or ticket deflection), shape them into demos and proofs of value, and present them in pre-sales meetings. They will contribute solution content, architecture and estimates to RFIs and RFPs, support renewals with evidence of value delivered, and be confident leading conversations with CIOs and other senior stakeholders as the authority in the room.
The role is based in India with hybrid office and home working, and may require travel to customer locations. It works closely with UK-based practice leadership and European customers, so some overlap with UK/European business hours is expected. Clear communication with onshore and offshore teams is vital, as is a grasp of project management principles.
AI & Automation Consultant – PredictX (Agentic Operations).
Band: E4 Location: India (hybrid) Practice: ACS – WPU Consulting
This is a customer-facing role at the heart of PredictX, HCLTech’s agentic AI platform for the digital workplace. PredictX senses issues across tools such as Intune, SCCM, Nexthink, Defender and ServiceNow, finds the root cause, recommends fixes and, with human approval, acts and learns from the outcome. The successful candidate will own PredictX deployments end to end: running discovery, connecting data sources and agents to the customer environment, configuring use-cases, approvals and guardrails, and proving measurable value before handover to run teams.
Equally important is driving innovation and new business. The candidate will spot new use-cases in customer data (for example patch compliance, meeting-room readiness, predicted hardware failure or ticket deflection), shape them into demos and proofs of value, and present them in pre-sales meetings. They will contribute solution content, architecture and estimates to RFIs and RFPs, support renewals with evidence of value delivered, and be confident leading conversations with CIOs and other senior stakeholders as the authority in the room.
The role is based in India with hybrid office and home working, and may require travel to customer locations. It works closely with UK-based practice leadership and European customers, so some overlap with UK/European business hours is expected. Clear communication with onshore and offshore teams is vital, as is a grasp of project management principles.
