Sales Development Representative - Inbound

Dandy helps businesses protect their online reputation and attract more customers. The Sales Development Representative turns inbound interest into qualified meetings by contacting and qualifying prospects, scheduling demos or live transfers, and coordinating with Account Executives.

Responsibilities:

• Call new inbound leads quickly and follow up consistently with prospects you haven’t reached
• Qualify prospects by understanding their business, needs, decision-making process, and timing
• Clearly explain Dandy’s value and handle initial questions or objections
• Schedule qualified demos with Account Executives or make live transfers when prospects and AEs are available
• Use calls, email, and text to keep conversations moving
• Confirm appointments and help reduce no-shows
• Keep accurate CRM records, including qualification details, conversation notes, and next steps
• Work closely with Account Executives to improve lead quality and handoffs

Requirements:

• Strong communication skills and confidence on the phone
• Comfort with a high volume of calls, cold calling, and persistent follow-up
• The ability to listen, identify a business need, and earn a clear next step
• Strong organization and attention to detail
• A coachable, dependable approach and motivation to meet measurable goals
• Experience in sales, appointment setting, or a similar customer-facing role preferred
• Experience using a CRM is a plus