IT Field Support Specialist (Cleared)

Hardware Technician 2 – IT Field Support Specialist (Cleared)
Ft. Meade and surrounding area, MD

**REQUIRES an ACTIVE TOP SECRET/SCI Clearance with Polygraph to Start**

SCD Information Technology (SCDIT) is seeking a skilled Hardware Technician 2 with practical experience in hardware installation, repair, and maintenance to serve as an IT Field Support Specialist 2 for a technology support contract which encompasses support in the areas of IT cabling, Telecommunications, Computer Hardware, Computer Software, and Help Desk within the DMV.

Responsibilities:

• Provide Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.
• Conduct sites surveys; assesses and documents current site configuration and user requirements.
• Analyze existing requirements and prepare specifications for hardware acquisitions.
• Develops hardware installation schedules.
• Prepare drawings documenting configuration changes at each site.
• Prepares site installation and test reports.
• Train site personnel in proper use of hardware.
• Build specialized interconnecting cables.

Requirements:

• An active TS/SCI security clearance with a current polygraph is required to start.
• Minimum education and experience level: High school/GED and two (2) to four (4) years of experience and Security + Certification.
• Equivalent education and experience: Associate degree in a technical field and two (2) years of experience or a Bachelors’ degree in a technical field.
• Must have one of the following 8570 certifications: A+ CE, NET+ CE, SSCP prior to starting on contract.

Salary Range: $70,000 - $77,000

The SCD Information Technology pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Our approach to crafting offers considers various factors to establish an equitable and competitive compensation package. These considerations include, but are not limited to, the extent and intricacy of the role’s responsibilities, the candidate’s educational background, their work experience, and the specific competencies crucial for success in the role.

In addition to a competitive salary, we provide a comprehensive Total Rewards package that includes major medical benefits, dental and vision coverage, a 401(k)-contribution plan, holiday and personal time off, professional development training and certification benefits, health and wellness initiatives, and more.

At SCD Information Technology, we are committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.