Head of Solutions Engineering – B2B

Role Overview

• Experience leading PreSales and/or developing PreSales technology strategies.
• Lead and assist in documentation, design, develop and deploy developers portal providing access tokens, APIs and SDKs for new and existing partnerships.
• Proven experience developing technical go-to-market deployment solutions and strategies in collaboration with business development, product management, product marketing and engineering teams.
• Ability to demo and evangelize developers platforms, APIs and SDKs.
• Ability to roll up sleeves and deploy prototypes to support B2B decision support.  Is up to speed on modern web and mobile technologies we use Javascript/TypeScript, Java, C# .NET Core, React, Postgres, Swift, and AWS lambdas, RDS, fargate ECS, API Gateways, SNS/SQS/DLQ
• Serve as Scrum Master who have worked in a fast paced hybrid agile environment to ensure business and product objectives are achieved.
• Experience managing software development teams, and lead technical analysis & design, evaluate tradeoffs, and develop standards of excellence.
• Lead teams in exploring and solving hard problems with data driven iterative software development.
• Good understanding of architecture and design patterns for SaaS/Cloud and strong experience with at least one of AWS, Google or Azure.
• In-depth knowledge of Microservices based architectures.
• Building and maintaining strong relationships and earning and maintaining confidence with both customers and business leaders are critically important responsibilities for this role.
• Ability to identify and remove impediments, while successfully driving towards key initiatives.

Requirements

• Bachelor's Degree in Computer Science, Engineering with a minimum of 8+ years or proven hands-on experience deploying B2B and enterprise SaaS platforms and products.
• 5+ years of working leadership experience, operating in a player/coach role alongside other solutions engineers.
• 6+ years of software + hardware architecture experience.
• 6+ years productizing applications in an enterprise environment.

Tech Stack

• AWS
• Azure
• Cloud
• Java
• JavaScript
• Microservices
• Postgres
• React
• Swift
• TypeScript
• .NET

Benefits

• Recent investment of +$30M of “growth capital” from Private Equity / Hedge Fund sponsor
• Long-term strategic partnership with Citibank powering a multi-billion dollar credit portfolio
• Compelling pipeline of New Business Development initiatives, focused on SYW 5321 Card Externalization (“loyalty-card as a service”)
• Proprietary, best-in-class loyalty and data technology platform built to power $10+ billion of partner business
• A sizable (9 million active) yet hyper local member base of active shoppers
• A valuable rewards currency, with more new places to burn – from gift cards to sports media to parking, car wash, electrical vehicle charging to crypto and ETFs
• A multi-tender, proprietary “wallet” with rewards, gift cards, and credit
• Platform can be white-labeled and quickly integrated into existing retail and loyalty systems https://business.syw.com/