Facilitate internal and external architecture discussions, review calls, and document decisions with the teams who work in India and three timezones in the US
Proactively create meeting notes, weekly customer presentations, and organize project documents and recorded calls
Review and approve employee timesheets, leaves and perform team calendar management
Enable customer success by proactively communicating project status, risks, requests
Take ownership of customer escalations and facilitate the resolution
Negotiate the scope changes in the project by producing appropriate project documentation
Requirements
2+ years of experience in working in cloud engineering or data engineering projects
2+ years of experience as a Project manager or scrum master with customers in US timezones
Expertise in using Smartsheet, Jira / Confluence, Clockify
Excellent communication, facilitation, negotiation, and coaching skills