Proactively monitor clients’ transactional activity to protect the company from fraud, money laundering, financial, and reputational risks.
Handle various internal and external requests that require a thorough analysis of account activity.
Primarily investigate Fraud alerts related to transactions (cards, SEPA, and international transfers) across different client profiles (individuals, freelancers, businesses), as well as AML alerts.
Manage communication with end clients and partners when suspicious activity is identified to collect supporting documentation.
Analyze and respond to customer requests from clients who may be victims of fraud.
Handle external legal requests received from authorities or banking partners.
Help identify trends and report them to 2nd line to improve scoring rules.

Minimum 1 year of experience in AML or Compliance, ideally with a focus on Fraud and transaction monitoring within a fintech, payment provider, bank, consulting firm, or another fast-paced environment.
Strong analytical skills with excellent attention to detail.
Effective communication skills with internal and external stakeholders.
Curious mindset and proactive approach to investigations.
Flexibility to adapt to changing requirements in a fast-moving environment.
Fluent in English and French.
Experience with modern tools such as Forest (CRM), Zendesk (ticketing), and other AML/transaction-monitoring tools is a plus.

Swan

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